Category Archives: Branding

How To Get Clients As An Attorney

If you’re fresh out of law school, you might consider starting your own law firm. In order to succeed in legal profession, having the ability to find new clients will become the foundation of your success.

One of the first things new lawyers that you can do to spread the word of your career is by simply talking about it. Whenever you meet new people, let them know you’re a lawyer.

What you shouldn’t be doing is giving away free advice but instead discuss what it is your law firm can do and how they can get in touch with you.

If you want a few more ideas on how an attorney can get clients, here’s a list of ideas to help you refer clients and grow your firm.

Friends and Family

Your friends referring clients and family will be one of the best referrals to help you find new clients as an attorney.

Since they know you best, you’ll become the first person they’ll mention if one of their friends or someone they know needs a lawyer.

If you’re opening a new firm, be sure to send an announcement via letter or e-mail to let everyone know.

Join the Bar Association in Your Community

If you have absolutely no connections, the first thing you should do is join any bar associations of committees in your community. Making connections and building relationships with other attorneys will give others a chance to get to know you and what you do.

Eventually, this can lead to mutual exchanges of clients back and forth. If one of your new lawyer connections has a client they can’t help (i.e. your connection is a divorce lawyer looking for legal advice for a car accident) they may refer that client to you.

In exchange, when you get clients at your own law firm, seeking services you don’t provide, you can refer them to someone in your list of connections.

Develop Your Online Presence

Social media and online browsers are great places to start finding clients as an attorney.

Get started with a website. Having a website allows you to showcase your previous cases, give information about your law firm, and most importantly, let’s visitors know how you can help.

Once thing to consider when setting up a website to find new clients is your domain name. The domain name you choose for your law firm’s online identity should stand out and briefly highlight your area of expertise. Make sure you choose the right domain name for your brand new law firm, before going live.

With your newly made law firm website, you can begin to share your knowledge on a blog. Blogging allows you to share content about your law firm in a way that connects with prospective clients dealing with legal problems.

Articles like, “What to do if you want a divorce” or “Steps to take after a car accident” provide information people may be searching. Of course, within articles like those will include “contact a lawyer to start a consultation.” If you’re content marketing is done well, you can use blogs to attract visitors to your website, get them to contact your firm, and potentially increase the number of clients you get.

Social Media

With a blog for your law firm’s website you can begin sharing content on places like Facebook, Twitter, Instagram, LinkedIn. Sharing on these platforms allow you to make direct connections with those who may need your legal services.

As your social media channels grow in size, you can occasionally share promotional posts such as “Get a free consultation” or “You pay if we win!”

Posting frequently on social media is how you’ll stand out online. While this may seem like an added amount of work, your posts have the ability to get new clients organically. An alternative to this would be advertising.

Advertising

Two methods of online advertising for lawyers is by hiring a Google Adwords agency or a Facebook Ads agency / Instagram Marketing Agency.

Creating a pay-per-click (PPC) campaign with Google will put your law firm’s website at the top of the search engines. Instead of worrying whether your website is ranking high in the search engines organically, you can use a PPC campaign to put you at the top.

Google AdWords uses keywords to match your ads with someone searching for it. For example, if someone was searching for, “attorneys in New York,” having an ad using that phrase will increase the likelihood of it being clicked. However, depending on where you live and what area of practice you are in, Google AdWords can be very expensive.

Facebook Ads is another way for an attorney to get new clients. You can modify your ads to target specific groups of people and create a distinct purpose. Facebook ads can be used to grow your social media page or directed toward a contact page or get in touch with your firm.

You can also create ads for LinkedIn and Instagram depending on your practice area and how detailed you know your prospective client types.

When using online advertising to push clients to your website, be sure to send traffic to pages that convert. You could end up paying a lot of money if you’re web pages are not created to turn a curious visitor into your next client.

Attorney Lead Generation Services

If you’re not good with technology, social media, or websites, you can use an attorney lead generation service to find new clients.

Total Attorneys and AttorneyBoost are services which allows you access to a pool of people looking for a lawyer. Total Attorney handles your own marketing efforts and sends traffic to your website.

Online attorney solutions vary in quality of clients and conversions on your website. Use these with caution.

As an attorney, getting clients is the key to a successful legal practice. How you find clients will require a combination of the above ideas in addition to the methods you discover and learn.

How to Get New Clients as a Lawyer

In the legal sector, digital marketing can attract up to 50% of potential clientele.

How Lawyers Get New Clients With Networking

Networking has never been a buzzword anymore and the key is to be a part of every sector. In law practice, lawyers must create networks for the client. Networking is essentially more than meeting attorneys at conferences or meetings. While networking has an important role to play, extensive networking is essential for attorneys in order to connect to individuals and entities outside a legal network. Imagine a motorcycle accident lawyer.

Lack of Positive Reviews

Our society is fueled by online reviews in a way where the average person will value the online review more than a friend will. When one searches online for an attorney, the choice usually depends on what stars are next to the firm. A lawyer who received poor ratings should read the reviews of those reviews carefully, as 90% of consumers’ decision is made based on what they read. Having positive feedback from previous clients can give them confidence that you have a great reputation and increases the chances that you will be asked for an interview. Then again, online reviews must be considered a bit like the credit ratings.

How Can Lawyers Get More Clients With SEO

The next steps in becoming a successful lawyer involve using the power of search optimization. Search engine optimization for law firm attorneys is a technique that makes your website recognizable for search engines. the Google search it’s algorithm for rankings differ according to various factors. Websites that get high rankings may appear on page 1 of the search engines. This organic results are shown above the paid advertisements, more about those advertisements to be announced soon. If one wants to be viewed in a clientele area the importance is in creating a landing page on the SERP.

Build a High-Performance Website to Attract More Legal Leads

If potential clients see you through an appealing website they will be happy with your firm’s ability. Using these steps, you can convert prospects into customers. A good lawyer’s website is essential and must have no overstatement. Having no good website can result in poor performance in marketing and advertising campaigns. Your paid marketing strategy generates a terrible return on investment. If you thought you didn’t have the skills to write an effective website to attract and retain new legal clients, then it’s not necessary.

Build an Online Presence

Referrals provide many clientele. However, it is decreasing from 21% in 1 year to 43%. It doesn’t surprise anyone as 96% seek legal counsel online for their questions. As a lawyer looking for clients you should not neglect the potential for digital marketing. The internet has become a more effective platform to advertise & have clients find other clients. How can I make more leads through my website? SEO isn’t a simple process.

Referrals From Other Lawyers

85% of business is generated through referrals. Developing strong relationships with your former clients and colleagues is the key for the business development side of an effective legal practice. Of course, sometimes it is necessary to go an additional mile for the best possible customer satisfaction. Law firms with higher referrals usually have quid pro quoi. Tell your customers you appreciate this gesture when a client does!

Create Free Lead Generation Opt-ins

To gain legal clientele, an attorney should gain the confidence of their target audience. This can easily happen utilizing free lead generation opt-ins. In general, lead generation opt-ins are very valuable content and can be easily accessed through e-mail. What are the similarities? Maybe you have already tried doing it to look at an item. For a new attorney, you can download e-books and other useful documents for legal matters (e.g. filing a divorce). Tell me the reason why people signup as clients?

Legal Directories Are a Good Source for New Law Firm Clients

Lawyer’s lists will help you improve brand visibility in many ways. Specifically, we suggest that you use legal directories to ensure search results are valid for multiple directories. Listed in legal directory websites can improve online visibility. Among the most popular legal websites you can find a list of all the top legal professionals and firms you work with in one site: You’re better off using multiple directories to increase visibility.

Local SEO Is Key to Getting More Lawyer Clients

Local SEO is an online optimization method that targets clients located near the location of law firms. This is the most efficient way to have clients find lawyers for a client. If your website has local clients, it must be optimized with keywords that match specific locations. You just need to tweak your keyword list and include words like the name of the city you live in. So let me say your lawyer provides bankruptcy services in Atlanta, Georgia. You can use the keyword Bankruptcy law practice in Atlanta.

How Lawyers Get Clients With Organic Search

Most people know about SEO. You might even be able to see how this is done by weaving keywords into the site content. Moreover, many people can type his query on Yahoo, and then contact an attorney for advice on the matter. But these are merely a few SEO tactics worth pursuing. Optimizing your website for search makes it a better search site. And a drop in rankings is astronomically huge. What does Google think happens when it shows up first in search? How many times do people click a site to get more visitors?

How to Get More Clients for My Law Firm Using SEO (Tutorial)

To improve search visibility, there are online and offline optimization strategies that need to be considered. For a personal injury lawyer alone, it can be tricky to determine keywords when searching a website for a particular keyword. We say this to our potential clients. Tell me your desire? How can one illustrate this problem? It’s great, and you aren’t here yet. Tell me the answer to this question? Your prospective clients will probably look into “what happens in personal injury cases” more frequently.

Run Advertising Campaigns

Often the most recent lawyers have a preference towards paid advertising. Advertising is available in all forms: print, radio, television or online. Because our firm specializes in Digital Advertising for Law Firms, our focus is Internet Advertising. It is also advantageous for your potential client-ele to find leads quickly within your target location. Tell me the way things are working. I mean, a man searches online for criminal lawyers in New York. Depending on the content of your site your ads should appear above the main page. The chances are increased that a customer clicked on a link or booked a meeting on this site. Does that sound very nice? Basically, advertising is an incredibly effective way to attract customers.

Be Helpful to Get More Clients

Several prominent law firms need SEO to be successful in Google. Your company is unique. Use Google Ads and digital advertising to improve your search ranking and increase visibility on search engines. Can someone get more legal clients? Answering client questions. The more beneficial the content, the longer they remain on your search engine marketing website.

Lawyer Directories

Legal directories are an excellent resource to grow your visibility. They help lead finding more paying clients by having an important place where they can be seen. Check all the legal directories available and confirm your application is approved. You can increase the chances people call you when someone wants help. Several legal directory websites specialize in just one field. Therefore, knowing what makes your presence different is important for a great result and for you.

Slow Response From Legal Team

Tell me the average amount of time a prospective customer takes in response to a website request? It’ll be hard to turn prospects into business. This is possible via chat bots or automated software. The technology can respond automatically to requests for specific data from clients. Automated response meets client’s desire for instant gratification.

Reputation Management Is Key

Let’s just say that some reviews will be good, some are bad. Finally, you must address the negative review. Your answers will show you the integrity your prospects are looking for. Upon the failure of a project, it will go back. Negative reviews can be useful lessons if you are concerned about something you could improve. All negative comments will mean that you either give help or contact me directly. Besides reputation management, some of these directories have been mentioned previously.

Make a Great First impression

Having a good first impression is vital for convincing someone to trust you on personal issues. With an ever-changing legal landscape, every law firm should differentiate themselves as an important choice for clients. Insight from clients automate their intake process to improve customer satisfaction. The rapid response of our clients leaves lasting impressions in every step of their journey.

Smooth Client Experience

Without the need for an ongoing client intake, the leads (potential customers) often get lost. Consumers enjoy smooth and low-effort experiences. The more attention you give the child the more happiness they’ll have. Client intake software allows for quick access and quick collection of leads’ data using an online client intake form that automatically creates a record of them in your database.

Email Marketing Can Get Lawyer Clients

Email marketing offers many benefits. Email marketing is a very efficient way of managing it all. For instance, if a user visits the blog a few days before the event and provides their information, you can include it in the list you have on this website. Afterwards, it is possible that you send regular mail weekly. The emails are intended to remind clients that your firm exists.

by Branding, Business, Marketing, Social Media, Ultimate Guides, Websites Leave a comment

What Should I Name My Law Firm?

Whether you’re fresh out of law school ready to start your own firm or thinking about rebranding your existing practice, you might be wondering, what should I name my law firm?

If you find yourself legally ready to practice law, opening your own law firm may be in your best interest. You will have the freedom and flexibility to provide your legal services to a wide range. In addition, the name of your law firm will be an important part of growing your practice.

Or, you might want to boost your presence in your community by rebranding your current firm’s image. Maybe you recently brought on a new partner expert in divorce law while you specialize in family law. Naming your law firm should reflect this new change.

Whatever situation you find yourself, having the right name for your law firm can bring you new clients or turn them away.

Here are some of the do’s and don’ts when it comes to naming a law firm.

PART 1: USING THE RIGHT NAME

PART 2: NAMES TO AVOID

PART 3: BRANDING YOUR LAW FIRM

PART 4: UNDERSTANDING YOUR LOCAL COMMUNITY

PART 1: USING THE RIGHT NAME

Historically, law firms were named after their founding partners. You’ll often see names like, Smith & Associates, Davis Brooke & Cromwell Law Associates. While some firms still follow this method, the industry has adapted to new trends to try and grab the attention of potential clients.

When it comes to your law firm, choose a name that captures your practice in a way that connects to the people who need you.

Here are a few guidelines to choosing your law firm name:

  1. Use Family Surnames. It’s not uncommon to start a law firm with a family member. Doubling your names to represent your law firm would work for husband and wife partners, parents and children, or even between siblings.
  2. Use Partner Surnames. You can acknowledge all the partners in the law firm by putting their surnames into the new law firm name. If you were founded by 4, you might have a name like: Glaxo, Smith, Slate & Cline.
  3. Use Memorable and Catchy Surnames. Plain and common names like “Smith” might not stand out in you law firm’s name. If possible, use the catchy surnames first like “Glaxo” which may be more memorable.
  4. Order Of The Names. Be careful! When deciding the name for your firm, your partners (or even you) may want their name to go first. Often, the first two names of a law firm will be remembered if there’s more than two. Be sure to choose the most memorable names for those first two.
  5. Keep Names Brief. If you’re partnering with a large group of graduates, having a 10+ long law firm name will be a bit of a mess. Try shortening the name down to one main name and associates. This is also useful when it comes to creating name cards, signage, and other forms of advertisements. Addition note: don’t use names that are too difficult to pronounce (and remember).
  6. Double Check Your Acronym. There’s nothing more embarrassing than creating a name for your law firm that condenses into a less desirable word. If you’re partners are: Paul, Eric, & Emily Law Associates, you’ll end up with a short version off “PEE Law Associates.” Rearrange your names or restart with a fresh new idea.

PART 2: NAMES TO AVOID

Now that you have an idea as to how to name your law firm, there are a few distinctive don’ts you should also consider.

  1. Don’t use non-lawyers as your partner(s). You are not permitted to form a law firm with non-lawyers acting as partners.
  2. Don’t use misleading names. Choosing a name like, “New York Law Association” implies that you are state run law firm. You cannot imply any connections to public, government, or charitable legal services.
  3. Don’t use names of people already holding office. Having a name like “Trump & Associates” may be deemed illegal. You cannot use the name of a lawyer currently practicing law in a public office.
  4. Don’t claim false partnership. If you aren’t practicing with anyone else, don’t claim that you are. If you are sharing an office with another lawyer but you are not practicing together it would be misleading to use a name like, “Schuster & Smith Associates.”

Be sure to check whether you can legally register your name. You may not be able to register the name you want if it is already taken as every state has different restrictions.

For a complete understanding of how to legally name your law firm, please see the Rules of Professional Conduct

PART 3: BRANDING YOUR LAW FIRM

There are a few things you can do to make your name more memorable and your service well known. Here’s a few tips for branding your law firm’s name.

  1. Keep it short. Using a single word may be useful for branding and marketing purposes. For example, “Justice Legal Attorneys” could become known as the go-to lawyers for getting “justice.”
  2. Use your area of practice. If you’re a divorce lawyer, defense lawyer, corporate lawyer, or any other kind, put that in your name. This helps you differentiate from all the other lawyers can can be useful if you plan on putting your law firm on a website.
  3. Get a trademark. If you’re thinking of growing a large practice in your area, considering trademarking your name early. Do this if the branding associated with your law firm is original and distinct.

PART 4: UNDERSTANDING YOUR LOCAL COMMUNITY

Getting a second opinion from friends and family can help you determine the best name for your law firm. Create a list of your top 3 and send them out in an email. Get the people closest to you to vote on a name that resonates with them.

In addition, you may want to do some research on your local community where you intend to practice. Selecting a name that has no negative associations will make for a better business.

Final Thoughts:

Take special consideration when considering the name for your new law firm. The name you choose can have an impact on your prospective client’s awareness. Choosing a name that is easy to remember as well as highlighting your area of specialty will be the ideal approach.

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Facebook Ads For Lawyers

Facebook has considerable potential for marketing and finding client referrals. With Facebook, you can build strong relationships between users and your legal services.

For your law firm, Facebook Ads allows you to put your law firm in front of people who may be in need of legal aid.

This article will take you through the steps of starting your first Facebook Ad campaign as well as a few strategies you can try.

Facebook Pages for Lawyers

If you haven’t done so already, you may want to consider creating a Facebook page for your law firm.

This is not a requirement to use Facebook Ads, however your Facebook Page can be used strategically to market your law firm.

Facebook pages allow you to create a community surrounding your legal services. Here you can showcase your latest law related blog posts and other promotional information to everyone who likes your page.

As well, you can use Facebook Ads to drive traffic and engagement to your page to boost your online presence and, reputation.

When you’re just getting started with Facebook pages, the best thing to do is grow your page organically to increase credibility and engagement before using Facebook Ads to achieve your goals.

For the remainder of this article, let’s focus on creating a Facebook Ad and how you can use it effectively for your law firm.

What Can Lawyers Do With Facebook Ads?

 Facebook Ads is divided into 3 objectives:

  1. Awareness. Use this objective to create interest in your law firm (i.e. online branding).
  2. Consideration. Use this objective to get people thinking about your law firm and gain access to more information (i.e. articles, contact info, etc.).
  3. Conversion. Use this objective to encourage people to contact your law firm to arrange a consultation or use your legal services.

The goal of your advertising campaign will be different depending on what you are trying to achieve.

If you’re looking to grow your online presence, creating awareness and consideration ads will be your best choices.

If you’re looking to get people to call your office and set up a consultation, creating conversion ads will help you achieve that.

Once you have determined the goal of your advertisement, it’s time to create your first Facebook ad. 

Setting Up A  Facebook Ad

To use Facebook Ads, you’ll need a Facebook Business Account.

Once you have set up your account, you’ll have access to the Ads Manager Dashboard. Here you can use Facebook’s Guided Creation to create your ad.

In this example, let’s look at how to set up a Facebook Ad to drive more traffic to your law firm’s website.

After selecting Traffic under the CONVERSION objective, scroll down to continue. You’ll notice an option to create a Split Test.

If you’re unfamiliar, a split test allows you to create two ads and test them to see which ad performs better.

With Split Testing, you can create different ads that target the same people, use the same ad to target different people, or experiment with different ad delivery methods.

Facebook provides all the analytic tools to measure the results. Depending on how you setup your budget, you can choose to split your budget to run both ads equally or let Facebook decide which is the better ad and use more of your budget.

WHERE TO SEND TRAFFIC

You’re in complete control of your Facebook Ads. When you’re setting up your ad, you can choose to send people who click on your ad to your website, a Facebook Page, or even Facebook Messenger to start a conversation right away.

Not sure where to send people who click on your Facebook Ad?

Try a landing page. Landing pages are single pages online that can be designed like your Facebook Ad with more details about your law firm, how to get in touch, or other information you want to provide.

[thrive_leads id=’702′]

DO YOU HAVE AN OFFER?

Sometimes, it can be an effective strategy to provide an special offer in your Facebook Ads.

This can be a free 30 minute consultation, reduced rates for a specific legal service, or something else related to your law firm.

Offers can be limited in time (i.e. offer ends November 15th) or amount (i.e. available only to the first 15 people).

The benefit of setting up a Facebook Ad with an offer is that people who see this ad can save it and receive notifications about it.

VARIABLES FOR YOUR FACEBOOK AD SPLIT TESTING

As mentioned before, split testing lets you control different variables relating to how your Facebook Ads will be viewed online.

There are 4 options:

  1. Creative. Allows you to use all variables, 2 to 4.
  2. Delivery Optimization. Allows you to choose how your ads are delivered. You can focus on getting Link Clicks, Landing Page Views, Impressions, or Daily Unique Reach.
  3. Audience. Allows you to define two set of audiences to serve your ads to. You can choose Location, Age, Gender, Languages. As well, you can select some detailed targeting depending on people’s demographics, interests, or behaviors. As an example, divorce lawyers may want to target people between 25 to 35 as this is a common age when couples experience divorce.
  4. Placement. Allows you to choose where your Facebook ads will be placed. Facebook has a range of advertising access. You can feature your ads on Facebook, Instagram, and their partner network. As well, you can choose to have your ads featured in people’s newsfeeds, side column and more.

Consider placing an eye catching ad in a new feed to drive traffic to your legal services.

 Notice: Most Facebook Ads are charged based on Impression. This means, each time Facebook serves your ad, you’ll be charged. If you’re looking for a different advertising method, try Google Adwords for Lawyers. With Google, you can set up a pay-per-click ad campaign.

BUDGET & SCHEDULE

Once you have determined how your ads will be delivered, who your target audience will be, and where your ads will show up, you can set your budget.

With split testing, you can start with an even split then select to end the test early if one of your ads performs better than the other. This way, you can gain the most results from your Facebook Ad.

DESIGNING YOUR LAWYER AD

It’s time to design the ad for your legal services.

Start by naming your ad. Then, decide whether you will be connecting your Facebook Page to the ad or not. If you don’t have a Facebook page, be sure to click “Don’t Connect a Facebook Page.”

Next, choose the ad format you want to use.

The next step allows you to add photos to your ad. Facebook offers some Free Stock Images or you can upload your own.

Design Smart Lawyer Ads

Figuring out Facebook Ads can itself be difficult. However, creating an effective ad can be equally challenging.

There is no one design that will send people to their phones and to contact your law firm. This is where Facebook’s split testing allows you to create variations in your ad designs to see what works, and what doesn’t.

Here’s some sample ads to give you ideas for creating your own Facebook Ads:

See more Lawyer Ads on Adspresso

[thrive_leads id=’702′]

When you’re satisfied with your ad design and have set up a billing account, you can create your ad and test the results.

Should You Use Facebook Ads?

Marketing your law firm using Facebook Ads provides you an opportunity to find client referrals and expand your legal services.

Although Facebook is used predominantly for entertainment and staying connected with friends and family, it can be used to reach new people, build your online presence, and give access to legal services.

Facebook ads are just one way of marketing your law firm. You may also want to give Google Adwords a try.

by Branding, Business, Marketing, Social Media Leave a comment

How to Find Qualified Clients

Whether you have a small or medium-size law firm, one need remains the same: clients. But not just any warm body will do. You need to find clients who are qualified and have a need for your services. That’s a tall order, but one that we’ll fill by the end of this post.

Stick around to find out how you can use the magic of the Internet to find qualified clients for your legal practice. Let’s discuss!

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Identify Your Ideal Client

The best way to start is by identifying your ideal client. To aid in this, I’ve provided a list of questions to help:

Who are they? Include basic demographics such as age, gender, location, and income.

What do they need from you? How likely are they to reach out to you?

Why do they need your service? If you offer more than one service, consider creating a client persona for each.

Where do they live online? Are they mostly on Facebook, Google (everyone’s on Google), Instagram, LinkedIn, Yelp, Avvo Law, or Pinterest? If you’d like to know which platform you’d be more likely to find clients, check out this post on Choosing the Best Social Media Platform for your Law Firm.

When do they research lawyers? Does your target client wait until the last minute? When they do reach out, what time do you get the majority of your calls? Is it 10 AM? 3 PM? This can indicate a lot about your average client.

Create a Website

Now that you’ve compiled a client persona, it’s time to create a marketing strategy to welcome those clients in.

When trying to find and nurture clients, always start with a website.

Remember, it’s not the 90s anymore. Folks use the Internet (not the Yellow Pages) to find everything from appliances to Zumba. As an attorney, you’ve got to make sure that your services are represented online, too. The way to do that is with a website.

A website is like an “always on” salesperson. Your website works for you even at midnight and on holidays. If you plan it right, your website can provide just as much information as your front office staff (but don’t tell them I said that).

On your website, be sure to create a blog that people actually want to read. Blogs are a powerful tool that can help you educate your site visitors and establish yourself as the knowledgeable pro that you are.

Use Paid Advertising

We’ve discussed how to use paid advertising before, so I won’t rehash it here. Check out how to use paid advertising to dominate the local search listings. Be sure to click on that link because there we discuss what SEO and search advertising really means for your law firm. I also give you the exact formula for how to get on a first-page listing on Google’s search results.

Create a Call-Only Ad Campaign

Have you ever searched on the Internet with your smartphone? Chances are, you’ve seen a little call button to the right side of the top few listings. That’s little button is going to transform your online marketing campaign, and here’s how:

People who search for lawyers with their smartphones are motivated to go beyond “research mode” and into results mode. They want to speak to a live person. Instead of directing them to a webpage, you should offer a call button for quick access.

[Tweet “People who search for lawyers with their smartphones go beyond research mode and into results mode. “]

This is known as a call-only ad campaign.

It costs the same as a regular headline click, but you’ll have a much more engaged prospective client who wants to act now.

In the order of things:

website < phone call < consultation < representation

add-phone-number

Here’s how to create a call-only ad campaign with Google.

By the way, don’t forget about Bing. While Google is the undisputed giant in Internet search, Bing does have 20% of the market share. You can follow these same steps on Bing to find qualified clients there, too. And it may even be cheaper.

Provide Enhanced User Experience

Did you know that a bad first impression of your website can lower your chances of getting clients? It’s true that you can lose site visitors just by a slow website– and by slow, I mean a site that takes three seconds or longer to load.

Three seconds.

No one wants to wait for answers. You’ve got to make sure that your website is fast load and provides all of the answers your prospective clients need immediately.

Even worse than a slow-loading website is one that’s completely disorganized and hard to navigate. If your site visitors have to click a lot of links trying to find the answers they’re looking for, they’re going to give up and hit the back button.

Here’s how to prevent a disorganized website:

Get clear about what information you’d like to share on your website. Here’s a good idea of where to start:

On your Homepage: Discuss what services you offer and who would benefit most from them. Keep it short, simple, and clean.

On your About page: Discuss who you are but keep it client-focused. Craft your About page to help the prospect understand why they should choose you. It’s good to underscore the kind of cases and clients you often work with in this page.

On your Services page: Be very clear about what services you offer and then break it down even further. Remember, your prospective client probably doesn’t know much about law, they just know that they need a lawyer. Use language they would understand. Oftentimes, a layman doesn’t know exactly what something’s called. Here’s your chance to educate and empower them to figure out what service they need from you.

You may also find it helpful to create a separate page for each service that you offer.

Prepare a Thorough FAQ Page: A lot of folks head straight for the frequently asked questions page, if you have one, to decide whether they need your services. This is yet another golden opportunity to answer common questions that you’d normally discuss over the phone. It’ll free up your phone lines for more specific questions, and provide a valuable resource to online prospective customers who are searching for answers.

faq

Image Courtesy of Thurman Law

Follow Up Immediately on the Phone

There are times when you’re just not available. For example, maybe the caller left a message after hours. Perhaps you’re on another line. Whatever the case, don’t let that prospect fade– be sure to follow up immediately whenever possible.

Here’s the thing to keep in mind: a prospective client who doesn’t reach you will oftentimes go to the next attorney on the list. Boo. But, that doesn’t automatically mean you’re out. By calling that person back in a reasonable timeframe (by the end of the business day), you may be able to persuade them to choose you – especially if you’re presenting yourself as friendly and helpful.

Unlike emails and voicemails, phone calls are great for gauging interest.

Push the In-Office Consultation

Of course, you don’t want to give away everything in a phone call. It’s so crucial to get the caller into an in-office consultation. This is where you’ll be able to separate those who just want free legal advice from actual paying clients.

Should you offer free or paid consultations?

There’s compelling opinions on both sides. The benefit of offering:

A free consultation – You’ll definitely set more appointments because everyone loves “free”. You’ll also separate yourself from your competitors because they’re more likely to charge for consultations.

A paid consultation – You’ll get more motivated prospects. People who are willing to pay an initial consultation fee are more likely to sign a representation agreement.

A happy medium? Consider charging a consultation fee but then crediting it back to their account if they choose to retain your services.

You can also explain your process over the phone and on your website to help drive the in-office consultation.

Polish Your Profiles

By now, you know how important it is to have a website, but that’s not the only way to represent your law firm online. You also need to expand to social media networks, such as LinkedIn, Facebook, and Twitter

We’ve actually covered this in-depth here: Choosing the Best Social Media Platform for Your Brand. If you need help figuring out which platform to use, be sure to check out that post.

Being on a social platforms helps you extend the reach of your online marketing. You can start amassing followers and then updating them through your social platforms. While they may not always come to your website, they can always be connected to you through your social media updates.

Also make sure you’re fully utilizing online review sites such as Google My Business, Yelp, and Avvo. We’ve also gone in depth on those topics here: Pick Me! Your Beginner’s Guide on How to Attract Local Clients Via the Internet.

Prospective clients may head to these review sites first before even starting a Google search. What will they find once they get there?

Negative reviews are one thing; negative reviews without a follow up from you are a death sentence. Don’t make that mistake. Follow up on all reviews, trying to resolve those that you can, but acknowledging everyone else with a heartfelt thanks for their feedback. No sarcasm, please. Remember– you’ve got an audience.

Final Thoughts

Remember how we discussed that a website is fundamental to finding qualified clients? We can help with that. Let’s talk about building you a site that you can be proud of.

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by Branding, Local Search, Marketing, Websites Leave a comment

How To Build A Visual Identity For Your Law Firm

It may be unfair and hopelessly shallow, but clients will judge you based on how you look. You know to dress the part in the courtroom, but what about your website and social media presence? Does it look like you: polished, professional, and worthy of a client’s trust?

Be honest. Be brutal. Your clients will be.

A strong brand identity relies on the fine balance of cohesion, presentation, and personality.

There’s a sea of law firms out there that look either out of touch or overly generic. In fact, I’m pretty sure some of these law firms just copy and paste their entire visual identity from other brands. Yikes.

That may be okay (it’s not okay) for fly by night, side-eye worthy amateurs, but not you. You’re the best, and you’ve got to look the best, or no one else will know it, except for me and your mother.

By the end of this post, you’ll learn exactly how to create a visual identity that looks smart, savvy, and purposeful. This visual identity will make your brand more memorable and more trustworthy. Ready to get started? Let’s go!

Psst… Would you like to get 12 tools for creating a stunning visual brand? Subscribe to receive this free resource.
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What message would you like to convey?

Here is the best place to start. Would you live to cultivate a friendly persona or an intellectual one? They aren’t mutually exclusive, however you’re looking for the dominant tone in your visual identity.

Perhaps it’s best to think of your ideal client. Are you in family law? Are you an entertainment attorney? Do you work primarily in real estate? Your target clientele shifts depending on what type of law you specialize in. Keeping that client in mind, you can create a brand identity that reaches and relates to them.

[Tweet “You can create a brand identity that reaches and relates to them.”]

How can a law firm that specializes in entertainment be satisfied with a dated and bland visual identity? Or, how can a firm that focuses on family law create a visual identity that’s aloof and unsympathetic?

Actually, it’s easy and a lot of brands do it unintentionally. However, it’s also easy to create a visual identity that deliberately gives off the vibe you wish to present. Let’s take a look at the components that create your visual identity.

The Components of Your Visual Identity:

Color

Color has a profound impact on us. One color can make us feel calm, another can make us feel creative. Studies show that the color called drunk tank pink can actually reduce violent and hostile behavior. There’s little doubt that color influences our psychology.

This is why you need to think about what colors to use in your visual branding. Each color affects us differently. Depending on the message you’d like to convey, use a corresponding color to subtly but effectively echo it.

Here’s a breakdown of each color and how the brain interprets it:

Green – Fresh, Organic, Natural, Eco-friendly, Gentle

Blue – Trustworthy, Secure, Peaceful, Calm, Loyal

Purple – Creative, Unique, Vibrant, Luxurious, Royal

Yellow – Friendly, Excited, Positive, Joyful, Energetic

Orange – Playful, Warm, Cheerful, Social, Confident

Red – Passionate, Bold, Strong, Dynamic, Brave

Pink – Feminine, Sweet, Compassionate, Affectionate, Caring

Brown – Reliable, Approachable, Stable, Dependable, Practical

Gray – Modern, Neutral, Conservative, Futuristic, Advanced

Black – Sophisticated, Traditional, Classic, Powerful, Elegant

White – Pure, Good, Clean, Honest, Open

You’ll probably want a combination of two or three colors to create a unique and intentional visual identity. For example, the color combinations of blue and gray say modern yet trustworthy, while brown and pink say dependable and compassionate.

Do you need help deciding which colors should represent you? Browse the most loved color palettes of all time over at ColourLovers. Pick up inspiration by the user-submitted color palettes and use it to jump-start your brand identity.

Graphics

Graphics are a huge part of visual branding. Along with color, graphics are an immediate way to communicate your brand’s unique identity. This includes images, photos, icons, infographics, and other visual elements.

As they say, a picture is worth a thousand words. If you want to immediately impress your firm’s identity, personality, and tone, you need to intersperse graphical elements into your online content.

On your general website, your blog, and your social media accounts, use graphics to craft a uniquely identifiable visual brand.

When you post an image on your blog or social media accounts, make sure that it:

  • includes your brand logo. In case your image goes viral, you want to leave your calling card.
  • continues the same look and feel as the rest of your brand. Consistency is important for developing a strong visual identity.
  • supports the text if on your blog. Your image should make sense and emphasize the blog post.
  • is high quality. There’s nothing worse than a tiny image that your visitors have to squint to see.

Where to Find Images

Speaking of high quality, there’s no reason to settle for cheesy images when there’s plenty of free and amazing stock libraries on the web. Check out this list of my favorite stock images (and subscribe for even more resources).

Be sure to check the license and usage requirements. Most of these sites require no attribution, but terms can change at any moment.

Logo

Your logo is the best way to instantly impress who you are as a brand. Think of your logo as a first introduction. It can immediately convey the tone and personality of your brand before your client has an opportunity to look at your services, testimonials, or blog posts.

Because your logo represents your brand, don’t go ordinary and buy a template that every other law firm uses. To really stand out, commission an original logo from a reputable logo designer. Find designers, and their portfolios, on Dribbble or Logopond.

Fonts

Check out Creative Fabrica for awesome free fonts!

Last, but not least, is your font choice. Your font says a lot about your brand identity. It can say that you’re fun and hip or serious and staid.
Font libraries like Fontspace and 1001 Fonts let you search for fonts based on the type of mood you’d like to convey. Simply type in “classic” or “modern” to find the perfect font for your brand.

Put it to Work

Now that you’ve been introduced to the four components to your visual identity, it’s time to put it to work on your blog and social media platforms. Here’s how:

Your blog

Be sure to include an image on each and every blog post you write. Not only will it provide visual interest to your post, it will subtly reiterate your brand identity.

Facebook

One in seven people on earth use Facebook. No doubt some of your clients use this popular platform. Take advantage of the cover photo as a prime opportunity to reinforce your brand message.

LinkedIn

With 300 million monthly users, LinkedIn is a powerful marketing tool. Use a professional image here to represent your brand.

Twitter

On Twitter, use the header photo as another opportunity to brand just like on Facebook.

Pinterest

Not on Pinterest? Pins last longer than Facebook posts, and can greatly expand your marketing reach. On Pinterest, use similar cover images to create a consistent visual branding.

Psst… Would you like to get 12 tools for creating a stunning visual brand? Subscribe to receive this free resource.
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Final Thoughts

To create a visual identity that mirrors your brand message, remember to ask yourself what your clients need and expect from you. Once you understand what that is, use these tips to build your visual identity.

Don’t forget to download our extra set of recommended tools to help you create a winning visual brand identity for your law firm.

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