Category Archives: Marketing

Solo Lawyer’s Guide To Websites

Being a solo practitioner comes with added obstacles and challenges that established law firms may not experience. From office administration to employee management to client intake, there are many tasks that must be performed in order for a legal service to succeed.

This article will focus on the importance of lawyer websites and why having one would benefit a solo lawyer.

Here’s a quick overview of everything this solo lawyer’s guide will cover:

  • Getting a website
  • Finding web design ideas
  • Starting a blog
  • Promoting the website
  • Improving the website’s performance

Reasons Solo Lawyers Need A Website

Solo lawyers have the ability to choose their own hours, select who they work with, and decide which cases they want to work on. While this may sound appealing at first, the additional work required to run a law firm by yourself can take a considerable amount of extra time.

To reduce some of the inevitable work, solo lawyers can use a website to delegate many of their regular office tasks.

Here are a few benefits solo lawyers can get with their website:

  1. Advertise Legal Services.
  2. Find New Clients
  3. Establish a Brand / Reputation.
  4. Improve Intaking.
  5. Share Professional Legal Knowledge

There are some DIY website builders or if you don’t have the time to build a website yourself, you can hire a professional developer.

Website Design for Solo Lawyers

Although a website should provide useful information, the design and functionality can affect whether a visitor will use your legal services or search somewhere else.

Most visitors coming to any website will be searching for the information they need right away. If your solo lawyer website takes too long to load, has an unattractive design, or is confusing to navigate, expect visitors to leave before ever inquiring about your practice.

Designing a website with your prospective clients in mind will have greater benefits in the long term. Here are a few tips to guide you toward a good website for your solo service:

  • Choose A Good Design. The aesthetics of your solo lawyer website is important. Consider the look and feel of your website. Ask yourself, does it showcase your professionalism? Expertise?
  • Don’t Confuse Visitors. When visitors come to your website, keep the message clear and make your pages easy to navigate. Nothing is more frustrating to someone online than landing on a website and not knowing what to do or where to go.
  • Offer Quality Content. While it may be useful to have a website featuring your office hours and contact information, you can improve your website’s performance by adding a blog and providing helpful information.
  • Have A CTA. You need a Call To Action on your website. This could be an onscreen pop-up requesting an email or your contact number in large font that offers the visitor a free consultation if the contact you today.

When you discuss your website with a web designer, remember to focus on the website’s function while paying attention to the overall aesthetic and design. To get more ideas for you website design, check out 2017’s best lawyer websites or 2018’s best law firm websites.

Blogging About Law

Solo lawyers with a blog on their website can improve their reach for prospective clients. Blogs are a great way to share informal information, showcase your expertise in your area of law, and build an online reputation.

Blogs allow solo lawyers with competitive strategy for marketing their legal services. For example, the information and expertise about the law may be unique to you. Sharing some tips, such as what to do after getting in a car accident, can help you stand out against other law firms in your area.

To create a successful lawyer blog, you’ll want to consider the keywords people are using in search engines. For example, if you’re a solo lawyer practicing divorce law in California, you’ll want to write an article with similar words inside. Keep reading to learn how keywords in your website can improve its performance. 

Promoting Your Legal Services

In order for a solo lawyer website to serve its purpose, finding new clients, it is going to need visitors. Paid promotions can be an effective method toward promoting your legal services and finding your next client.

To get started, two of the most common places to promote a website include Google PPC and Facebook Ads.

Google uses competitive keywords to provide ads on the first page of their results to people making searches related your selected words. Facebook offers this same feature, however, it has an even more powerful tool for targeting the perfect audience.

Depending on your budget and goals, Google PPC and Facebook Ads can have different results. For more information about which one you should use to promote your website, go to Google PPC for Lawyers or Facebook Ads for Lawyers.

Improving Your Website’s Performance 

For alternatives to paid promotions, you can make a few modifications to your website to improve the performance. Search Engine Optimization (SEO) is a method of making your website better recognized by search engines which presents your website to more people.

As mentioned before, having a blog is one way to improve your SEO. Blogs allow you to add various keyword rich pages to your website which can improve the likelihood of your website being discovered.

Other methods of improving your solo lawyer website’s SEO includes:

  • Obtain backlinks from other websites
  • Perform competitive keyword research
  • Add titles, sub-headers, and meta-information
  • Submit website to directories

Improving the SEO of a website can be both technical and confusing. To get a better understanding of SEO and the things you can do to improve your website go to SEO for Lawyers.

9 Skills Of A Successful Lawyer

There are some who have it and some who don’t. Having the right set of skills of a lawyer can lead a career of abundance and great success. If you’re looking to brush up your skills, here’s a list of 9 skills to become a better lawyer.

1. Strong Communication Skills

Lawyers must have strong oral communication skills and written communication skills to accurately relay critical legal information. As well, a significant portion of a lawyer’s job is to create strong and convincing arguments which are presented in the courtroom. Judges and juries all have their own opinions, beliefs, and backgrounds so a lawyer’s ability must be able to reach out to all of them and convince accordingly.

In addition, good listening skills are found in a successful lawyer. Every client has their own version of their situation. Lawyers must listen carefully to the details and analyze what their clients need and how to take action.

2. People Skills

Lawyers are in constant contact with people with is why people skills are required. The entire system of law has engagement with people. Judges, clerks, senior partners, barristers, and other legal workers are just some of the people lawyers will encounter on a daily basis. Being able to be relatable, polite, respectful and interesting some skills to consider.

If this is a skill lacking in a lawyer, it can lead to some very nasty situations with clients seeking retribution for their perceived mistreatment. Regardless of how good a lawyer may be at formulating arguments and winning cases, maintaining good relationship develops a deeper sense of professionalism

3. Time Management Skills

Lawyer’s have a heavy workload and can experience demanding deadlines at short notice. Having the right time management and organizational skills allows for a lawyer’s work to be performed more effortlessly and efficiently.

Time management is the core of a lawyer’s work ethics. Lawyers who prioritize their work and stay ahead of their tasks can lead to more time to enjoy extracurriculars or taking on more cases.

4. Research Skills

Lawyers will spend a lot of time digging around in archives and reading up on old cases. Research skills include the ability to read large amounts of information in short time, understanding facts, figures, and charts, and analyzing matter in a way that can be used later are vital features of a lawyer.

Research skills should be honed early in a lawyer’s career. To do so, make a habit of summarizing a few important points from large documents and articles. This is extremely advantageous when caseloads increase which require more background details, legal document drafting, and prepare advice for clients.

5. Detail Oriented

All lawyers have to have an eye for details. Accuracy and precision is needed to become a successful lawyer. If a lawyer makes a mistake on a single word it can change the entire meaning of a contract or a clause. Lawyers must ensure all their communications, such as email, letters, lawyer websites and legal documents, are always perfect for giving them to a client.

Small mistakes can lead to a bad impression on a client and a bad experience for a lawyer. The worst case scenario would be a lawyer getting sued for malpractice for mistakes that could have been avoided.   

6. Creativity

The fundamental part of a lawyer’s job is to win cases for their clients or protect their client’s interests. Being creative is a skill needed by successful lawyers because it allows for flexibility and a wide range of possible solutions when working on a case.

Lawyers have to be both logical and analytical. However, they should not ignore their creativity. Having that creative edge allows for a lawyer to outmaneuver any situation, in and out of the courtroom.

7. Judgement

Although creativity is important, a lawyer also requires strong judgment at the core of their practice. Lawyers need the ability to logically and reasonably draw conclusions based on the limited amount of information they receive.

Throughout a court hearing, lawyers must be aware of the arguments their opponents are making which finding weaknesses and flaws in logic through the hearings.

8. Stress Management

Lawyers spend a great amount of time listening to client’s and trying to solve their problems. There are some clients who have often experienced an extreme incident which creates a difficult and stressful situation for themselves and the lawyer. Mentioned early was the importance of having both people and communication skills. It is during these high-stress situations that these skills are needed to help handle a client’s stress.

In fact, these same skills are critical for lawyer’s themselves. Lawyers will occasionally take on the stresses of their clients. Having the ability to manage stress, both in clients and within themselves, is a valuable skill to maintain a long-lasting career as a lawyer.

9. Business Skills

Every lawyer, whether working at a firm or solo practitioner, must be aware of the business side of their practice. Law is a billable service that receives the majority of their income by the hours they can bill. If lawyers lack the necessary business skills to bill their clients accordingly, it could lead to significant losses for the firm or personal practice.

Being able to explain your hourly rates, additional charges, and contracting with clients is critical for a lawyer to continue to practice law. However, billing is just one aspect that has to be learned. Marketing, networking, and accounting for lawyers are equally important.

30 Marketing Tips For Lawyers

Marketing your law firm can take up a lot of time and money, but it doesn’t have to. You don’t have to be a sales expert, naturally outgoing, or excessively charming either. Instead, growing your law firm starts with a strong marketing plan that uses successful strategies targeted at the right audience and performed consistently. While you may not see results overnight, given time, new clients will be calling up your office.

To help you develop the right marketing plan for your business, here’s a list of marketing tips and ideas specifically for you.

    1. Meet with referral contacts regularly. No matter how busy you are, take the time to meet or contact your referrals personally to remind them that your services are ready and available.
    2. Know your target market. Obviously, if you’re a divorce lawyer you won’t be searching for a client with workplace injuries. However, you’ll want to know everything possible about your target audience and tailor your marketing plan to them.
    3. Attend annual/monthly dinners with colleagues and law school classmates. Even as you pursue your career in law, it’s important to reach out to old classmates and build upon your referral network.
    4. Study more briefs and related cases. The more you know about the cases you intend to provide legal services for, the more knowledge and expertise you will have. This is critical for building trust with potential clients and answering questions backed by the research you performed.
    5. Put your law firm on social media. Social media is a smart way to reach out to communities and specific groups of people to inform them of your legal expertise.
    6. Get a website for your law firm. If you haven’t done so already, having an attorney website for your law firm can increase client intake by finding new clients searching for lawyers online.
    7. Make networking a priority. This should be a habit. Go out and meet people every day even when you don’t feel like it.
    8. Start a law blog. Writing articles and guest posts on other blogs is a great way to share your expertise in your area of law.
    9. Create a content marketing strategy. Once your blog is filled with quality content, you’ll need a smart marketing strategy to reach out to people interested in reading it.
    10. Offer free consultations. Everybody loves free stuff. If you can give a few free minutes of your time, you can use this as an introduction to yourself and a chance to sell your legal services.
    11. Have a unique and compelling CTA. Your call to action, either on your website or throughout social media, should be clear when telling readers what to do (i.e. call today for a free consultation about your personal injury).
    12. Attend public events with an attitude to give, instead of receiving. Often, the most successful lawyers are those with a giving mindset rather than taking from every opportunity they see.
    13. Know your USP. What is your Unique Selling Point? Remember, people are hiring lawyers to work for them, not the law firm itself. What makes you so special?
    14. Create a brand and spread it. Consider developing a stationary set with your business logo and some short descriptions that capture what you can do.
    15. Use Facebook Ads. You can set up cost-effective and highly targeted Facebook Ads to find new clients.
    16. Start a drip marketing campaign. When you start collecting contact information for potential clients, you can create a series of timely messages to nurture them into new clients.
    17. Give away free resources. While you may want to bill for every minute of your time, consider taking a moment to put together some free resources (i.e. pamphlet, ebook, etc.).
    18. Be helpful to those in your community. When you meet new people in your community, find a way to give a helping hand. Sometimes it pays to be helpful.
    19. Market your law firm if it feels right to you. Don’t think that you have to commit to every marketing method available. For example, if you don’t like social media, don’t use it.
    20. Make sure it’s easy to reach you. Similar to having a strong CTA, you should have a distinct and easy way for people to get in contact with you.
    21. Use accounting software programs for lawyers. There are a few accounting software programs that can automate your entire firm and all you more time to focus on finding more clients.
    22. Start a Google PPC campaign. There are a lot of competitive keywords that can be expensive. However, if you use the right words you can increase traffic to your website and leads for your legal services.
    23. Ensure that your content is shareable. If you do have a blog, be sure social media share buttons are visible and don’t be afraid to ask readers to share it when they reach the end.
    24. Understand the basics of SEO. Learn how to make the necessary changes to your website to increase your ranking in search engines.
    25. Focus on getting referrals. Getting referred clients makes the intake process so much easier. Plus, referred clients tend to be more loyal and more likely to provide you with referrals in the future.
    26. Send referrals to other lawyers. You can send referrals to others in your network (i.e. when your too busy with other cases or a prospective client asks for work in a different area of law). If karma exists, you can expect these favors to be returned to you.
    27. Don’t be shy, ask directly if your clients know anyone who needs you. Perhaps others people your client knows needs your services but they’ve been too focused on their case to see it.
    28. Release content on social media at specific days and times. Sometimes the mornings get more engagement than the evenings and vice versa.
    29. Volunteer at various legal groups and activities in your community. It doesn’t have to be specific to law, you can join an organization to give back to your community while getting your name and legal services out there.
    30. Go to bar association events. Whenever there are events from your local bar association go and network to again, build your referral network.

Facebook Retargeting Ads For Lawyers

If there’s one way to win more clients its by reintroducing your ads after they leave your website. Taking this approach to your Facebook Ads can not only save your advertising budget but also allow you to focus your campaign on the people who are really interested in your legal services. You can also hire a facebook ads agency to manage all these campaigns for you.

Lawyers using Facebook Retargeting Ads can take advantage of an affordable and efficient advertising method.

Your Future Clients Are On Facebook

Facebook has more than 1.4 billion active users (avg. for December 2017) which is where many of your future clients can be found.

Facebook Users by Age in 2018

Source

The graph above reveals some really important data on how many people are using Facebook:

  • 3 million users aged 25 to 34
  • 4 million users aged 35 to 44
  • 4 million users aged 45 to 54

This will likely be the age bracket your law firm would be targeting your ads toward, however, some areas of law may focus on younger or older age ranges. The key focus is that somewhere in these numbers are a few new clients that require your firm.

What is a Facebook Retargeting Ad?

Have you ever been on Facebook then later went to another website only to see an advertisement for some CRM company appear at the top of the new website you’re browsing?

This is what is known as retargeting and it is an extremely effective way of bringing potential clients back to your website to contact your firm.

In the digital marketing world, Facebook’s retargeting ads tend to yield some of the highest returns from an advertisers ad budget. For your law firm, this provides you with an opportunity to maximize your budget by getting second, third, or more chances to convince someone that you are the lawyer for the job.

Facebook Retargeting On a Deeper Level

There are a few reasons why a retargeting campaign is very effective for advertising your law firm. An interpretation of Retargeting.com suggests that retargeting works because you can deliver ads again to your target clients which have already expressed interest in your law firm.

You’ll need an attorney website to get the most out of Facebook’s retargeting ads because a snippet of code must be placed on your website. This code places a cookie (a small tracker) onto any visitor’s computer which sends information back to Facebook about the pages they visited.

You would use Facebook’s custom audiences to retarget visitors to specific places on your website. For example, if a visitor went to your contact form, you can retarget them so they return and send you a message.

Another example could be a special offer for a free consultation for people considering divorce. This compelling offer is found on your homepage and in order for a visitor to receive this they must provide you with an email. Your initial Facebook campaign starts off by attracting Facebook users to your homepage. Some users stop by but you don’t receive as many emails as you like. With your retargeting ads, using an image that emphasizes that pain of divorce with more information about the benefits of hiring a divorce lawyer.

Retargeting is a cost-effective way to re-engage with your potential clients. It gives them a second opportunity to decide whether your law firm is the best choice available. Now, if you’re wondering how to set that up, you can learn how in the next section.

Setting Up Facebook Retargeting Ads

Using Facebook retargeting ads provides your law firm with a competitive edge. There aren’t many other law firms doing this which makes this a smart move for your law firm’s market strategy.

Here’s a simple approach to setting up next law firm’s Facebook Ad campaign with retargeting at your law firm:

Install Facebook’s “Pixel”

The first thing you have to do is install Facebook’s tracking pixel on your website. This pixel is what is used to track visitors on your website and sets up the retargeting ad through Facebook’s ad network.

You shouldn’t require any help from a web developer for placing the tracking pixel on your website. There’s an easy to follow explanation on Facebook’s help forums.

Choose Your Audience

The next step is to log into your Facebook Ads account and go to “Audience.” Facebook offers powerful tools to select a specific group of people to target your ads. If you’re a local law firm, you can select which city you’re in, their marital status, employment, the approximate level of income, whether the visited your website, and all kinds of combinations.

If you don’t want to create a custom audience, you can upload your own list of contacts instead. Or, you can merge both your contacts with the audience you want to target.

Whichever you decide, your ads are almost ready to be displayed to your target audience whenever they browse Facebook, Instagram, and other websites throughout Facebook’s advertising network.

Grab Their Attention

Your retargeting efforts will only be effective if you have a compelling message (or image) that can recapture your audience’s attention.

Why should they return to your website? What do you want them to do? Do you want previous visitors to return to a contact form after visiting your page containing a special?

Before you start creating your Facebook ad, it’s important to have a plan. This will help you determine the direction and the design of the overall ad. You retargeting ad has to catch people’s eye and bring them back to your website. Take a look at the example below:

This is just one of many ways you can use Facebook ads to target your potential clients and increase intakes at your firm. However, be sure you don’t make these mistakes with your Facebook Ads.

Best Facebook Advertising Agencies 2019

QUICK ANSWER: BEST FACEBOOK ADVERTISING AGENCY 2019

  1. Voy Media
  2. OrionCKB
  3. CIBO
  4. Lyfe Marketing
  5. Sprague Media

Digital advertising is quickly becoming the most important brand awareness tool for small and medium-sized businesses across the globe. But finding the best Facebook advertising agencies to represent your brand isn’t easy, hence this guide! Together we’ll look at how you should go about hiring an agency, as well as recommending five that we think are outstanding.

Best Facebook Ads Agency

RankAgencyLocationMinimum Budget
1Voy MediaNew York, NY$5,000
2OrionCKBWalpole, MA$5,000
3CIBOSan Francisco, CA$5,000
4Lyfe MarketingAtlanta, GA$5,000
5Sprague MediaPortland, OR$5,000

Choosing a Facebook Advertising Agency

While there are some stand-out agencies, no one company is going to be the right fit for every business owner. Instead, it’s important that you learn how to search through the pile to find the perfect agency for you. This search involves weeding out those with red flags and asking the right questions, don’t worry, we’ll show you the ropes!

How to Choose an Agency

Once you’ve decided that you need a Facebook advertising agency to take your marketing to the next level you should find a list of companies to search through. These can either be local or international, depending on whether you think it’s important to have face-to-face contact, or not.

The first thing you’ll want to consider when hiring an agency is any red flags. Perhaps it’s pessimistic, but rather than searching for the benefits of a company; it’s quicker to look for faults and rule those companies out. Obvious red flags include; guaranteed results, bargain prices, lack of contact information, a low-quality website and packages rather than a bespoke approach.

After you’ve pruned the garbage, you’ll be left with a more realistic set of options. From there you can consider factors like their locality, pricing, previous work examples and their responsiveness to your messages. It’s always wise to contact all of the companies to ask for a quote and a prospectus up front so that you’re aware of their typical pricing structure and past work.

Although the cost isn’t the be all and end all, it’s vital that you’re getting value for your money and comparing the quote to their previous work is a fantastic estimate of this potential value. With all the quotes in hand, examples of their previous work and experience communicating with their employees, you’ll be in a great position to decide which agency is right for you and your brand.

Why Should You Hire a Facebook Advertising Agency?

Agencies aren’t the only game in town. After all, it’s possible for you to hire a freelancer or to bring an employee in-house who can manage your Facebook advertising campaigns for you. So, why should you bother to hire an agency?

By managing campaigns for tens or hundreds of different companies at once, an agency has the scale and resources that they need to test extensively and create fantastic images and copy for your ads. What separates one ad manager from another is their data and the way that they can manipulate it to learn from it.

With thousands of previous campaigns, agencies have millions of data points, giving them a unique insight into the best practices for running Facebook advertising campaigns. This data gives them a head start and can help them to generate better results for you than a freelancer with less experience might be able to.

Do You Need a Huge Budget?

A common misconception among companies looking to scale advertising campaigns is that you need a huge budget to work with an agency and that small and medium-sized businesses can only afford freelancers. The reality couldn’t be further from the truth. Many agencies are willing to work with clients of all budgets; it’s only the biggest outfits that reserve themselves for international brands.

The types of company that would be ideal for an SMB to work with tend to have flexible budget requirements, especially for advertising campaigns that will continue for months or years to come. As long as you’re willing to spend hundreds or thousands, rather than tens, of dollars each month, there’s an agency out there for you.

Top FIVE Best Facebook Advertising Agencies

#1 Voy Media

Voy Media, founded in 2015 by Kevin Urrutia and Wilson Lin, is a stand-out agency that has successfully managed Facebook advertising campaigns for countless small and medium-sized businesses across the country. As a boutique agency, you get the intimacy that you want, often talking directly to one of the founders who can explain to you what they are doing and why it’s beneficial to your business.

As well as offering Facebook ad campaign management and setup, they also complete audience research consultations for their clients. Voy Media believes in telling a story through your advertising and to do this, they need to understand your audience better, which they can do through detailed and scientific research.

Whether you are interested in Facebook ads, or hiring the best Instagram Advertising agency, retargeting e-commerce visitors or mobile advertising, Voy Media handles it all with their talented team of experienced campaign managers. Unlike many of their competitors, they offer a scaling pricing system based on the amount of money you spend on ads each month, rather than a flat fee.

Working with businesses spending as little as $2,000 each month on advertising, they charge between 10% and 20% of your monthly ad spend per month. Your Voy Media dedicated account manager and the team will work on your Facebook and Instagram ads, as well as audience retargeting, creative creation, copywriting and overall ad strategy.

As far as boutique Facebook advertising campaign agencies go, Voy Media is a stand-out choice because of their reputation for success, diligent attention to detail and fantastic customer service. For small to medium-sized businesses that need a helping hand to take their ad return to the next level, Voy Media is a tremendous choice.

Pros

  • Dedicated account manager
  • No setup fee
  • Full-service Facebook advertising agency
  • Known for getting results

Cons

  • Bi-weekly reporting for most customers
  • Work primarily with Medium  / Larger clients

#2 OrionCKB

OrionCKB has been known for years as one of the premier social media advertising agencies for medium and enterprise level businesses who need a hands-off solution for their Facebook and Instagram paid to advertise. Recently acquired by Elite SEM, they are now a powerhouse of search and social media paid to advertise that uses a data-driven approach to generate an outstanding ROI for their customers.

Based out of Massachusetts, OrionCKB is a big agency with a boutique family feel that gives their clients the best of both worlds. After joining forces with Elite SEM they have more resources than ever before, but by acting separately, they still get to employ the focus and determination that has made them famous.

They’ve worked with household names such as Hallmark eCards and Zipcar, which gives you some insight into how powerful their team is and the results that they are capable of. Many of this medium to enterprise companies have in-house advertising teams, but they choose to use OrionCKB as an extension of their staff because they provide stellar results and sophisticated strategy.

OrionCKB has a strict process that they’ve refined over many years of leading the industry forward with new tactics and incredible conversion rates. Starting with strategy, they develop long-term plans that they believe will drive down-funnel KPI’s and show a solid ROI. Their team focuses on the placement and ad optimization, ensuring optimum performance.

But they don’t just tweak existing campaigns, they create brand new creatives and copy that they can use to test new ad types without your design team having to lift a finger. After all the hard work is done they present their clients with a deep analysis including trends to test and optimize against, rather than a bland report that offers little to you or your team.

Pros

  • Extensive resources at their disposal
  • Dedicated and experienced team
  • Constantly testing new ideas
  • Focused on KPI’s and ROI

Cons

  • Part of a larger corporate brand
  • Work primarily with larger clients

#3 CIBO

CIBO is an integrated brand experience agency that believes in the game-changing power than a brand experience can have on a customer. Rather than working solely on paid advertising campaigns, CIBO is a complete agency that has worked with some of the biggest names in the world including Subaru, Anki, Commonwealth Bank of Australia and Tesla.

They believe that digital marketing today is very different from how it was in the nineties and even the early two thousand’s. Rather than focusing on simple messages in huge quantities, they believe in guiding customers through a brand experience from their first awareness event through multiple purchases and even sharing the brand with their friends.

Working with enterprise level clients in every industry imaginable, CIBO has a broad range of experience in optimizing online advertising campaigns for direct ROI as well as overall brand awareness, reputation, and impact. For many enterprise clients, the gold isn’t in direct conversions, it’s in spreading awareness or altering their reputation even among those who may never be customers, but whom may speak to others who could become customers.

Pros

  • Very experienced team
  • Full brand experience agency
  • Work with leading brands
  • Huge amounts of data

Cons

  • Not specialized in Facebook advertising
  • Less focus on direct conversions

#4 Lyfe Marketing

Lyfe Marketing is a boutique social media management company focused on offering social media advertising, search engine optimization and website design services. Working primarily with small and medium-sized businesses in the United States, Lyfe recognizes that ROI is vital for their clients who have little interest in brand awareness and more focus on generating direct revenue.

Their social media advertising services allow their customers to leverage the most cost-effective advertising method available today and with a specialized team, they can deliver tangible results. Their work involves optimizing existing campaigns for decreased cost and increased conversion rates, as well as creating new ads which could potentially deliver superior results or bring in new clients.

As a relatively small and niche agency, they have the flexibility to work closely with their customers to provide bespoke solutions to complex problems. With an experienced social media manager dedicated to an account, Lyfe Marketing gets a greater insight into what makes your audience tick.

Pros

  • Bespoke solutions
  • A flexible and small team
  • Focused on tangible results
  • Specialized in social media

Cons

  • Lack of resources of larger agencies
  • Setup fees

#5 Sprague Media

Sprague Media is a comparatively tiny agency that works with niche players in small and medium-sized markets, but their small size is more than made up for by their versatility, speed of execution and flexibility. While working with a renowned and larger agency brings in greater resources, it often loses you the people hours and dedication that a smaller agency like Sprague Media brings to the table.

Boasting 654% ROI in 3-months for a pest control client, it’s evident that Sprague Media knows how to get results on even small budgets. Their process is modeled on larger agencies that have been around for decades – they start by spreading brand awareness, they engage your target audience, and then finally they make the “ask” or sell.

Based out of Portland, Sprague Media is entirely focused on digital paid advertising. This focus gives them the ability to become complete experts in their craft, while other agencies offering a broad range of services often struggle to offer any at a world-class level.

Pros

  • Complete focus on paid advertising
  • Small and nimble team
  • Proven results

Cons

  • Lack of resources of larger agencies
  • Less dedicated admin and account staff

Conclusion

Digital advertising is quickly becoming the most important method of marketing for companies both small and large. Google AdWords is leading that charge, but Facebook is close behind, and with an unmatched ability to target specific audiences with detailed specifications, Facebook is the ideal advertising channel. You also want to check out the best amazon advertising agencies as Amazon is slowly increasing their PPC dominance for e-commerce.

Finding the right agency to manage your Facebook advertising campaign isn’t simple, but it is extraordinarily important. Choosing the wrong team could cost you time and money, which is why we’ve specifically recommended five companies that have generated proven results for their clients at a reasonable cost.

How To Advertise on Facebook

If you are thinking of online advertising, then there is no better way of advertising than Facebook advertising. Research conducted by eMarketer found out that more than 95% of social media marketers consider Facebook as the most efficient social media marketing platform. This huge love for Facebook as an advertising platform is because it allows business to target their campaigns efficiently. It doesn’t discriminate growing business from established businesses. A few hundred dollars is enough to generate a significant amount of traffic. It is also an easy to learn platform and most advertisements are incredibly customizable and flexible.

Aside from that, Facebook has a massive following of more than 2.2 billion users cutting across all age groups. What’s more, Facebook has a micro-targeting feature that allows you to reach your target audience based on their behaviors, location, demographics or even interests. So advertising with Facebook ensures you reach an audience that is more likely to purchase your products and services making it the most efficient advertising platform.

Now that you have a heads up on the effectiveness of Facebook advertising, you are now ready to try it out. Here is a complete guide to Facebook advertising. The guide aims to equip you with Facebook advertising knowledge and take you through your first Facebook ad strategies

Types of Facebook Ads

Depending on the ad you would like to post, Facebook allows you to post a range of products or services in a single ad. Some of the ads that could be helpful include:

Carousel ads (multi-purpose ads)

A carousel ad is an ad format that allows you to show up to ten videos and images, calls to action, links and headlines in a single ad unit. It is beneficial for e-commerce advertisers that seek to promote a range of products forms their store.

This kind of ad is supported on mobile newsfeeds, desktop newsfeeds, Instagram and audience network. Some of its specs include:

  • A link description of 30 characters
  • A headline of 5 characters
  • An ad copy text of 90 characters
  • A recommended image size of 600 by 600 or 1080 by 1080 pixels

Dynamic product ads (DPA)

Facebook’s DPA is similar to remarketing display ads on steroids. They target users based on inactions of past actions on your application or website with a well-planned Ad. All you need to do is to upload a product catalog on Facebook and ensure that your Facebook pixel is correctly installed on your website’s pages. Facebook will do the re-targeting and remarketing.
DPA is supported by mobile newsfeed, desktop newsfeed, Instagram, audience network, and right column.
Some of its specs include:

  • A link description of around 30 characters
  • A headline of 25 characters
  • An ad copy text of 90 characters
  • A recommended image size of 600 by 600 or 1200 by 628 pixels

Facebook lead Ads

Leads are the perfect way to advertise on Facebook. This type of Facebook Ad allows your audience to sign up or download your content, without leaving the Facebook page. This makes the lead ads an ideal method for getting a potential customer’s email easily. Facebook lead ads are supported by mobile newsfeed, desktop newsfeed, audience newsfeed, and Instagram.

Some of its specs include:

  • A website URL and a privacy policy
  • A context card button of about 30 characters
  • A context card headline of about 60 characters the context card can be in paragraph format that has no bullet point format or character limit that allows a maximum of 80 characters per bullet
  • A link description of about 30 characters
  • An ad copy text of about 90 characters
  • A headline of about 25 characters
  • A recommended image size of 1200 by 628 pixels

Once a user fills in the form, Facebook stores their email addresses on your Facebook ads account. You now have to move these new leads tour CRM system. The easiest way to do this is to automate the whole process. You can do this by setting up your campaigns using AdEspresso.

Canvas ads

A canvas Ad is an engaging ad that allows users to interact with content on Facebook. It is currently available only on mobile newsfeed because we tend to interact more with mobile devices. With canvas, your target audience is able to swipe through a carousel of images, tilt the images in different directions, or zoom in and out by moving their fingertips. An advantage of a canvas ad is that it loads ten times faster than normal mobile web applications.
Some of its specs include:

  • A headline of about 45 characters
  • An Ad copy text of about 90characters
  • A recommended image size 1200 by 628 pixels
  • A canvas Ad has the following components
  • An auto-play video
  • A text block
  • A header with logo
  • A button for offside links
  • A product set
  • An image carousel

Collection Ad

A collection as showcases a variety of products being sold on your website. it makes it easier for users to browse, discover and purchase products or services in an immersive and visual way. It is also supported only by mobile newsfeed It has specs like

  • A recommended headline of about 25 characters
    doesn’t support images within more than 20% text
  • The image ratio is 1:9:1
  • The image size is 1200 by 628 pixels

Single Video Ads

Single videos as the name suggests are ads that contain a single video. Almost 50% of Facebook users prefer watching about an hour of Facebook videos per week, so it proves to be one of the most efficient Facebook ads. Also, a majority of the audience prefer videos without sound, so you can use captions rather than sounds. A preferable video ad length should be about 30 seconds but shouldn’t be longer than 60 seconds.
Some of its specs include:

  • the maximum file size of 2.3 GB
  • a resolution of at least 720P
  • an aspect ratio of 16:9
  • a video format of MP4 or MOV

Now that you have the basics of the Facebook ad types, you want to put this into practice. If you are advertising on Facebook for the first time have no worries, here is a complete guide that would help you do just that.

A step by step guide to Facebook advertising

Step 1: Choose the main goal

Different businesses have different goals when it comes to advertising. You only need to identify your business with the type of goal you would like to achieve. Facebook offers eleven different marketing goals based on what you want your ad to achieve. But first, you need to log in to Facebook ads manager, then select the campaigns tab and click on create. After this, you will have to select one of the 11 different business goals. They include:

1. Lead generation – get new leads from your target audience
2. Video views – get your video to be watched by more users
3. App installs – get Facebook users to install your app
4. engagement – get to a significant number of users that aims to increase attendance at your event, encourage people to claim an offer or increase the number of page likes or posts
5. Reach – expose your ad to as many people users as possible
6. Brand awareness – get your new brand to reach a new audience
7. Store visits – get your target customers to visit your nearby store
8. Catalog sales – link your Facebook ad to your catalog product to show your audience ads of products they are most likely to buy
9. Conversions – encourage people to take a particular action on your website like buying your product or subscribing to your list.
10. Messages get your audience to contact you via Facebook messenger
11. Traffic – drive traffic to a particular app or webpage
You can choose an ad objective based on the above goals for your specific ad. Remember that if you plan to use exposure objectives, you can pay per impressions, but for conversion-based objectives like sales, you can pay per action

Step 2:  Name your campaign

After you have come up with an objective, scroll down on your Facebook ad campaign and select whether to use an A/B split test. A/B testing is a marketing strategy that includes small tests on a fraction of your campaign before committing fully to the campaign. You also have the option of choosing whether to turn on budget optimization. This method can be powerful when you are using several ad sets. But since you are a beginner, you can focus on single ads first.
In the engagement objective, you may choose whether to focus on event responses, page likes or post engagement. After you have decided on the focus, click set up ad account to continue.

Step 3: Set up your ad account

This step is imaginary if you have already set up your account. So will go straight to your target audience. But if you are a new Facebook advertiser, you will have to enter a few important account details here. Some of the details may include, your country, time zone, and your preferred currency. After you have finished you can click on continue.

This step is very essential and it is important that you choose your details wisely. It is difficult to change these details thereafter and you might be forced to set up a new account.

Step 4: Target your audience

After you have clicked on continue, you will be directed to a different page where you will be required to name your Facebook ad campaign and select what page you wish to promote. Scroll down to start building a target audience for your ads. The first option is to add a custom audience of people that have interacted with your business before, be it on Facebook or off Facebook.

You will be required to select your target location, language, gender, and age. There is audience size indicator on the right that gives you a sense on the potential ad reach, make good use of the audience size indicator.

After you have selected our target audience, you need to filter them to ensure you remain with an audience that is most likely to purchase your product or services. Remember, effective targeting is important in maximizing return on investments (ROI). There are two ways you can ensure that your audience is as specific as possible:

Connection – you can exclude or target users that have an existing connection to your event, app, or a page you manage. For instance, if you want to target a new audience, you would select “exclude people that have already liked your page”. If you want to promote a new product or an offer to an existing audience, you would select “people that have already liked your page” so as to reach users that have already liked your page.”

Detailed targeting – you can use this field to include or exclude people based behaviors, interests and demographics. This option allows you to be as specific as possible. For example, you can choose to target an audience interested in both yoga and meditation while also excluding an audience that is interested in hot yoga.

Step 5: Choose where your ad will appear

How your ad appears on Facebook is important. If you are new to Facebook, the easiest way to do this is by using automatic placements. When you select this option, Facebook automatically places your ad across the audience network, messenger, Instagram, and Facebook depending on the best place to get good results.

After you’ve gained more experience, you can decide to place your ad in a specific location based on where you are likely to get more traffic. You have a few options that include:
Operating systems and mobile devices – Android, IOS or both
Platform – audience network, messenger, Instagram, or Facebook with a few subsections within each category like stories, right column or newsfeed.

Step 6: Set your schedule and budget

You need to decide the cost you are willing to incur on the Facebook paid ads. Facebook paid ads has two options, daily or lifetime budget. Select either of them then click on set start and end dates if you want to schedule your ad In the future or choose to automate it immediately. There’s an advanced budget option if you want to get finer details of how you spend your money. Note that using a schedule when running your paid advertisement is the most effective way to spend your ad budget. Scheduled advertisement allows you to choose only the ad your target audience is most likely to interact with. After you have made your selections, you can click on continue.

Create your ad

When creating your ad, you need to choose the media components and the texts you wish to include in your ad. The available formats vary based on the objective of your campaign at the beginning of the process.

There is a preview tool at the bottom of the page that you can use to test your ad and ensures it looks good for all your potential placements, be it on the right column, the desktop newsfeeds or the mobile newsfeeds. When you are satisfied with your choices, click on the confirm button to submit your order. You will receive an email from Facebook notifying you that your AD has been approved and will be posted soon on Facebook.

Advertising tips on Facebook

Advertising on Facebook especially if you are new to Facebook ads can be a daunting task. You need a few strategies to ensure that your ad is as effective as possible. Here are a few of the strategies that could be beneficial.

Use audience targeting

A good way to starting on Facebook ads is by using a small audience then broaden it gradually as you gain experience with Facebook ads. For instance, if you are advertising a new brand of wine, you could start by using a specific location that you know target wines. After a few weeks you can broaden to wine tasting, then food and wine and so on. This is a good strategy for expanding your target audience and ensure it affects your results positively.

Audience targeting can also be used to create several ads for groups related to varying business objectives. With the audience target, you can relate to existing customers differently than you would have with new customers. If you have a local business and seeking to target audience within your location, you can use postal code or zip code. This is especially helpful if you know of a neighborhood that converts traffic well.

Use Facebook pixels

A Facebook pixel is a small piece of code that may have a huge impact on your Facebook ad campaign. This code allows you to track conversions, create lookalike audience and remarket your product to people that have viewed the product on your website.

Facebook pixel is an essential tool, even if you don’t have plans to use it currently it might be beneficial in the future so it is important that you have it installed. This way, you will have to remarket and tracking data ready to implement when you want to start Facebook optimization.

Use quality videos and photos

Facebook users dislike blurry, or pixelated photos and jumpy videos. The words may be catchy but without a quality video or photo, you have lost it already. You visuals are what grabs your audience attention and create a good impression.

Ensure you have tested everything

Ignorance can be really costly. Making assumptions on what might work and what might not work can really cost your business. Every time you place an ad on Facebook, you need to test it against the previous ads you posts to check if there is any improvement you are making. Currently, technology is evolving, and if you keep relying on the previous ads on Facebook, you might fail terribly. Therefore the only way to stay relevant is to keep testing every ad you post on Facebook.

Optimize and track performance

Check how your ads are performing constantly in the ads manager dashboard. If you find an ad that isn’t performing to your expectation, take it out and invest in an ad that is performing. There are tools that will help you manage this. One of the common resourceful tools is adsensepro. Can create, manage, and optimize your ad. If you have a larger firm, then the Hootsuite would be perfect for you. From the dashboard that you use to monitor your ads, you can test and create lots of Facebook ads in a few minutes. It has an easy to understand analytics that uncovers your best ad fast.

How do you get Facebook ad ideas?

Now that you have all the tools ad essentials to create your ad, the challenge comes in on how your ad will be or how it will look like. If you have this problem, then have a look at the following strategies

1. Convert every piece of content to an ad

Every brand has its own content that drives most of the traffic every month. You can adapt this piece of content to an ad and get a perfect way to advertise using it in form of a video ad or a photo ad. To create a video ad, there are several ways you can convey the key contents in your ad through short text image. You then can use a few social video tools to compile them into a video in Facebook ad manager.

2. Drive direct sales

If your brand is well known to provide good quality products, you have every reason to generate direct sales from these products and services. For instance, if you are planning on introducing a new product in the market and your previous products were received well, you can use the Facebook ad to target the same audience that purchased your previous products. You can also reach out to a new audience by using lookalike audiences to reach the audience that is more likely to purchase your product or service. This strategy could earn you nearly a million users in traffic and could generate more sales.

3. Strategize on offline lead generation

Facebook shouldn’t be your only source of traffic. Focus on other sources like offline purchases. You can use engagement objective to drive traffic to an offline event and use the lead generation technique to get them to your dealership or store to experience the products and services you are providing. You can do this through a test drive.

Facebook allows you to track offline conversions so that you have an understanding of how effective ads are in driving offline sales. You can also use tracking data to develop custom audiences of users that interact with your products offline so that you can effectively target them in the future.

How do you improve Facebook ad conversions?

Conversions rates are one of the most targeted metrics by social media marketers. Conversion rates are a top priority for most marketers. A good conversion is one that is capable of bringing in more success this delivering a strong ROI. Conversions are not only used to drive purchases but also drive actions. The main aim of an ad campaign is to increase the number of shoppers or the number of subscribers to their websites. Given the benefits of ad conversions, you might want ways to improve your ad conversions. Here is how you go about it:

1. Define your conversion event

Before converting any traffic, you might want to know the actions people take after viewing your ad on Facebook. There are a few types of conversions that Facebook supports. They include: purchase, initiate checkout, add to wishlist, and view content. Your ad can’t serve all the conversion goals, so you need to create an ad for each goal. Consider where the goals fit into the journey of the customer and convert this appropriately.

2. Prioritize on your destination

An ad should be as good as its landing page when determining where you would want the conversion to take place, ensure everything is in order for you to deliver the promises of your ad. The steps below could help you achieve this:

Optimize for apps – a significant number f people prefer purchasing via mobile so it would be important that you utilize this to drive people to your app. So ensure you have registered your app and integrated it with Facebook SDK.

Aim for continuity – if you focus your ad on a specific objective, ensure your landing page delivers just that. Don’t get your visitors frustrated by mixing up things. If for instance, your ad focuses on shoes, ensure your landing page also focuses on shoes. Anything else will lead to the potential visitor being frustrated therefore you would have lost an essential lead. Language and design are important here also.

Implement pixel – after you have decided on the page you would like the conversion event to happen, you will have to add the ace pixel code to the page to track events. With this, you can determine what ad performs better and what doesn’t perform. This way you can focus on ads that perform and leave out those that don’t.

3. Create an attractive visual

The impression of the user determines their interactions with your ad. It just a matter of seconds for a user to determine where to land. So it is important that you create an ad that is very attractive if you want to convert more leads. Most first impressions are brought by the design so ensure your visuals are as good as possible.

Use videos or GIFs – opt for shorter interesting videos. If possible use static videos. Ensure you have tested these videos for mobile devices to ensure they are supported by every device.
Size-to-spec – low-resolution videos reflect poorly on your ad. Ensure you have the right image size to meet the right size specifications.

Do not overload images with text – it is recommended that you use texts sparingly on images. If you have to use texts in your image, use facebook’s image text check to check the right size of text to include.

4. Crisp copy should be short and sweet

A string ad is usually characterized by a crisp copy. Therefore ensure that the copy is interesting and short a well.

Keep it short – a lot of text can intimidate your audience. Therefore focus on what is important and leave out the rest.

Avoid jargon – use a language your audience can understand.

Get personal – use personal pronouns like you to suggest a relationship between your brand and the audience.

5. Use a direct call to action

A strong call to action is essential since conversions are all about motivational actions. You can use strong verbs like explore, discover, start, find if you aim at educating your audience about your organization. If you aim at driving subscriptions or purchases, be direct with phrases like sign up or buy now.

6. Broaden your audience

Facebook has a target expansion option that is essential in looking for more leads. This option allows Facebook to find more users similar to you have included in the interest target section. This allows you to reach more people as well as driving more conversions at a lower cost per conversion.

7. Track using several devices

Regardless of where you have decided your ad will be placed, you should ensure you track the conversions and clicks from all devices, whether mobile or desktop. Even if you have only put up an ad that runs only on desktop devices. You can install, Facebook SDK on your mobile app that allows Facebook to capture more data based on audience and expand the target of the audience.

8. Use link click optimization
If you feel your campaign is not driving enough leads and conversions within the first few weeks, then your data isn’t delivered the right way. Facebook requires about 50 conversions per ad within the first week too effectively deliver the ad. If your ad has less than 50 conversions in the first week, then you might consider optimizing for link clicks rather than conversions.

Get the most of your Facebook ads with the above guide. This guide has a detailed step by step guide that ensures you follow every step appropriately while also ensuring you put up quality ads that can be accepted by a wide range of Facebook users.

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Best Instagram Advertising Agency

Best Instagram Advertising Agencies 2019

QUICK ANSWER: THE BEST INSTAGRAM ADVERTISING AGENCY

  • Voy Media
  • Viral Nation
  • True North Social
  • Influencer Marketing Agency (IMA)
  • Infinite

You probably don’t want to jump into Instagram advertising on your own. Hiring an agency will almost certainly lead to faster, more effective results. With the right agency in your corner, your brand awareness and conversion rate can get a serious boost. Not sure which agency is the best for your needs? Here are five Instagram agencies with a lot to offer:

Best Instagram Ads Agency

RankAgencySpecialtyMinimum Budget
1Voy MediaInstagram & Facebook Advertising$5,000
2Viral NationInfluencer Marketing$5,000
3True North SocialSocial Media Marketing$5,000
4Influencer Marketing Agency (IMA)Social Media MarketingN/A
5InfiniteFestival MarketingN/A

#1 Voy Media

This is a boutique agency founded in 2015 by Kevin Urrutia and Wilson Lin. They offer the personal touch of a boutique agency but also deliver the data-driven results of a much larger firm. They’re able to develop a complete online marketing campaign involving Instagram, Facebook Advertising, and other popular platforms.

Hiring one agency to coordinate all of your social media is often the most effective and cost-efficient way to advertise online. Voy Media will identify your target audience for each individual platform, and then develop targeted ad campaigns. With Instagram specifically, they’ll use photos and videos to tell a story related to your brand. All decisions are backed by data and scientific research.

Voy Media offers clients a scaling pricing system based on ads purchased each month. By avoiding a flat fee, you’ll get more return for your marketing investment. For example, if you buy $5,000 worth of ads, Voy Media will only charge you $1000. That’s a pretty good deal for content creation, copywriting and implementation.

Pros:

  • Personal service with a dedicated account manager
  • No set-up fees. Costs are a proportion of ad buys.
  • Able to conduct simultaneous Instagram and Facebook ad campaigns
  • Ad campaigns are both creative and data-driven
  • Available to also do Google Ads, Snapchat Ads, Twitter Ads, and Pinterest Ads

Cons:

  • Customer reports only available bi-weekly
  • A small staff can be busy

#2 Viral Nation

With offices in both Ontario and New York, Viral Nation focuses on visual social media platforms including Instagram, Vine, YouTube, and Snapchat. Like a traditional advertising agency, they create campaigns for brands interested in generating awareness and buzz.

However, Viral Nation also represents a variety of influential social media stars. This means any company who hires Viral Nation has potential connections to established Instagram influencers among others. If you’re interested in establishing your brand as an authority in your industry, and you have a product which works well visually, Viral Nation is worth consideration.

Pros:

  • Focus on visual social media platforms including Instagram
  • Client list includes GoPro, Coca-Cola, and Disney
  • Extensive background in creating social media influencers

Cons:

  • Smaller clients might not get as much attention as larger ones
  • Not heavily focused on Facebook and other non-visual platforms

#3 True North Social

If you’re primarily interested in creating an ad to sell particular products, True North Social has a lot to offer. They’re able to create photos, videos, and Instagram stories as part of a full campaign. Ideal for situations where you want to promote a specific product or service.

True North Social places a lot of emphasis on Instagram marketing. They even offer a full range of professional photography to highlight your products, services, and brand. By using Instagram stories, they’re able to develop a long-term campaign designed to increase brand awareness among new customers.

Pros:

  • Heavy focus on Instagram marketing
  • Experienced photographers on staff
  • Emphasis on increasing brand awareness

Cons:

  • Also offers SEO and website, which may not be needed
  • Two-person organization

#4 Influencer Marketing Agency (IMA)

Looking for a way to tell your brand’s story on Instagram? IMA is a digital advertising agency known for placing an emphasis on beautiful photos and big events. They’re a go-to agency for sponsored events, product launches and other large-scale but one-time actions.

Unlike the other agencies we’ve mentioned, IMA is located outside of the U.S. Headquartered in Amsterdam, their extensive client list includes a variety of European-based companies including Diesel, L’Oréal and Farfetch. Overall, IMA is a great choice if you’re looking to increase the cool factor of your brand.

Pros:

  • Strong background in image-based social media marketing
  • Able to connect real-world events to a brand’s social media channels
  • Hip, fashionable mindset well-suited for younger brands

Cons:

  • A european-based company can be difficult to reach during U.S. business hours
  • Emphasis on fashion and cutting-edge brands

#5 Infinite

Based in Dallas, Infinite Marketing is a bit older than most of the agencies on the list. But older doesn’t mean out-of-touch. Originally an agency which focused on TV and radio ads, they’ve expanded over the years to include a variety of digital marketing including Instagram.

But they remain true to their roots, and that’s a big benefit for clients. They’re able to combine Instagram marketing with old-school methods such as live events and traditional ad buys. For instance, they recently completed a huge campaign for Dallas which combined live events and an Instagram art show.

Pros:

  • Experienced agency comfortable with both digital and traditional advertising campaigns
  • Able to involve real-world events
  • Highly original, creative campaigns

Cons:

  • Live events only possible in the Dallas area
  • Traditional marketing might not be necessary for your brand

Digital marketing plays a vital role in brand awareness and customer engagement for all types of businesses. Unfortunately, too often the idea of “digital marketing” is used to simply mean “Facebook marketing.” While Facebook is an important part of any marketing campaign, it’s not the only social media game in town.

Instagram can be a powerful marketing tool, capable of creating worldwide brand awareness and reaching an entirely new audience of potential customers. But promoting your company on Instagram is a process filled with many unique challenges. You’ll get the best results by hiring an agency dedicated specifically to Instagram marketing.

Not sure how to find the best Instagram advertising agency? We’re here to help. Our complete guide covers the benefits of Instagram advertising and what factors to consider when researching different agencies. Plus, we’ve created five mini-reviews for Instagram agencies we think you’ll love:

Choosing an Instagram Advertising Agency

What Type of Advertising Campaign Are You Interested In?

There’s no one Instagram advertising agency which is the clear best choice for everyone. Instead, you’ll want to find an agency which specializes in the type of advertising best suited for your situation.

Generally, Instagram ads have two separate purposes. First, you can create a large campaign to promote your brand. This means you’re not pushing any specific products. Instead, your Instagram presence is designed to increase brand awareness. Instagram Stories use a series of pictures and videos to create a larger ad campaign.

The other type of advertising is more traditional. Here the ad agency will create ads designed to promote specific products or services. Because Instagram is primarily an image-based platform, ads will typically focus on photos and illustrations with relatively minimal text.

Not sure which type of Instagram advertising is best for your brand? A consultation with an agency will help you figure out the best course of action. Just make sure the agency you choose has experience with the type of campaign you want to be conducted.

Does Agency Location Matter?

Because Instagram is available worldwide, you’re not limited to an agency located in the same city. While the ability to meet face-to-face can be nice, there aren’t any particular benefits in the long run. Instead, make sure the agency you choose is easy to reach by phone and email.

You’ll have a lot more options available when agency location isn’t a priority. This lets you focus instead on finding an agency with the specialized skills you need. As long as the agency maintains consistent communication, you shouldn’t have any problems, even if their office is located halfway around the world.

Watch Out for Red Flags

All agencies will promote their benefits, experience and general positive attributes. After all, they’re experts in advertising. But you want to look beyond the hype and consider any negative attributes.

Consider this the “glass half empty” approach. Instead of focusing on the benefits of an agency, consider all the potential negatives. By avoiding agencies with multiple red flags, you’ll be left with only quality agencies to consider.

So, what issues should set off alarm bells? Generally, avoid agencies which promise guaranteed results. Marketing and advertising are often inexact science. It’s impossible to predict how effective any individual campaign will be, so avoid any agency which promises a specific outcome.

Also, avoid “one size fits all” marketing packages. These pre-made plans seldom consider the specifics of your brand. Instead, choose an agency which develops a custom plan based on your needs.

How Much Should Instagram Advertising Cost?

There’s no set answer here. Costs will vary based on the number of ads, their quality, their frequency and more. However, just because prices will vary doesn’t mean they should be a surprise.

Before any work begins, you should ask for a quote and a prospectus. All prices should be easy to understand. Many agencies offer the option of starting with a small campaign and then expanding it over time. This allows you to control costs and only pay for more work after the previous marketing efforts have shown some results.

Instagram Advertising 101

When Instagram first launched in 2010, many social media experts were slow to see its potential. The general idea was that this new service was too similar to Facebook. But Instagram’s image-heavy platform quickly grew in popularity among users, even if marketing pros were slow to notice.

Today, Instagram has over 800 million users, with over 500 active daily users. And the Instagram audience is significantly different than the people on Facebook. Teens have cut back on their Facebook use significantly, leaving Instagram as one of the most popular platforms for people under the age of 30.

Plus, Instagram often seems more “real” to users. Celebrities, brands and other influencers can use Instagram to connect with an audience in ways which feel authentic. This is why Instagram is often effective at generating buzz and awareness for a brand.

Why Choose an Instagram Ad Agency?

Instagram’s authenticity is a double-edged sword. On the one hand, a brand which appears authentic can attract a lot of positive attention. But Instagram users are also very quick to turn on a brand which comes across as insincere.

This is why an Instagram Agency is usually so helpful. They know how to create a message which Instagram users will respond to. Plus, an agency is able to draw on in-house data to make impactful decisions.

Agencies track a variety of data across their entire client roster. This helps them identify various trends and techniques which effectively reach potential customers. The bigger the agency, the more data is available to help achieve your brand’s specific needs. Of course, large agencies can sometimes feel more impersonal than smaller ones, so you want to find an agency with an appropriate balance.

Conclusion

Instagram is often easily dismissed by marketing pros, but with the right agency in your corner, this image-based platform can be instrumental in building your brand. However, Instagram can be tricky to navigate, which is why you want experienced marketing professionals in your corner.

The best Instagram agency understands how to reach and connect with Instagram users, who are different than the users of all other social media platforms. Fortunately, the five companies above offer high-quality Instagram advertising services at affordable rates.

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8 Effective Online Marketing Techniques Used By Lawyers

Lawyer’s with websites need marketing techniques to introduce prospective clients to their legal services.

Whether you’re small- or medium-sized law firm, the techniques in this article can be used by you or review with your team to create an effective marketing strategy.

Take some time to decide which techniques are worth your time and efforts. You can always get one started and begin testing another later on.

The marketing strategy you create for your law firm will be completely unique to you.

Content Marketing

Content is the key to attracting visitors to your website and generating leads for your firm. Here are a few ways to use your content more effectively:

  • Offer Downloadable PDF. This is a simple way to capturing contact information from those visiting your website. Simply write a guide are common legal concerns, your area of expertise, or a course of action to take in situations requiring legal services. Putting your contact information inside the guide is a great way to encourage readers to contact your firm.
  • Write Quality Content. This can be difficult. Writing blog content that connects with your readers can entice them to share your content on their social media, thereby increasing your exposure and readership. Try focusing on the common concerns your prospective clients may be facing. As well, don’t be afraid to add a “share this with your friends” at the end of each article.
  • Share Your Content. For your content marketing to succeed, you have to share it in different places. Join Facebook groups, online forums, and answer questions on Quora. Once there, you can write responses and insert relevant links from your website.

Online Discussions & Groups

As mentioned previously, joining online communities, active forums, and places like Quora is a great place to share your content. In addition, you can also establish yourself as credible and reliable.

Instead of blasting out promotions to your content and links, maintain an active presence and build relationships with those online. Start by choosing just a few places to dedicate your time like LinkedIn, Facebook Pages, and other forums where discussions are regular.

Social Media

If you don’t have a social media presence, start now. As you share your best legal information online, having a place to reach out to prospects and build a community around you can minimize significant time and resources.

Facebook, Instagram, and Twitter are still leading social media platforms where you can provide a place to build your online community.

The people who like your page or follow your accounts are likely genuinely interested in your services. Share content directly with them, they are your closest supporters.

Email Marketing

Lawyers using contact forms to collect leads can nurture those prospects through email marketing.

Email marketing is one of the lowest marketing costs and can lead to the highest ROI.

As you build your list of prospective clients, consider sending text-based emails only. Most people are familiar with opening emails from friends, families and business associates.

Emails that appear too noisy or filled with distracting images can immediately lead to the garbage bin, or worse, marked for spam.

Make A Video

In today’s media-rich world, video tends to be the dominating trend for both entertainment and sharing messages with others.

Creating videos can range from expensive high production features or your law firm to simply flipping on the camera and talking about your legal knowledge.

If you’re already blogging, consider turning your blogs into a full feature discussion involving you in your office. Having both videos and content related to the blog is appealing to a wider audience as well as boosts your credibility.

Facebook Ads / Google Adwords

Wondering how to increase your following on Facebook or boost traffic to your free consultation landing page?

Facebook Ads provide a range of possibilities to target prospective clients. You can set up your Facebook Ad account in a few steps. After that, you can begin to explore the demographic targeting feature to share your ads with specific audiences.

You should start with a low budget then adapt your ad campaign according to which ads are returning the most.

With Google Adwords, you can push your website to the top of search engines. Unlike Facebook Ads, your ads will be triggered based on relevant keywords that people are using to search online.

Knowing which keywords people are using can help your marketing attract more visitors to your website. However, something to keep in mind is that these keywords can be very competitive causing the price per click to be very high.

Before starting your first ad campaign, you may want to consider these Ethical Rules that lawyers must follow by the ABA.

SEO

If you’re a lawyer unfamiliar with how websites are ranked by search engines,  SEO stands for Search Engine Optimization.

There are both on-page (i.e. modifications to your website) and off-page (i.e. your activities away from your website) which can influence where your website appears in search results.

Improving the SEO on your website is a great alternative to paying for advertisements because this can get you free traffic. However, the SEO changes you make today may not take effect right away.

Some things you can start doing to improve your SEO are:

  • Creating more backlinks to your website (i.e. sharing your content and pages on forums and other places online)
  • Improve the quality of your articles
  • Perform keyword research and use the appropriate words on your web pages and articles.
  • Improve your website’s page speed (page speed is an important factor that search engines use to rank your website)

Note: As you publish more content on your website, you’ll organically improve your SEO.

Live Chat

 Imagine being able to communicate with your visitors while they’re on your website.

Adding a live chat messaging system to your website can enable you to capture more leads and convert more visitors into clients.

Live chat works by triggering a message like, “How can we help you today?” whenever a visitor arrives at your website. Either you, your staff, or an outsourced agent can interact with that visitor.

During after hours, your live chat can continue to collect leads by providing information to contact you via email. You can return to office the next day and respond to any messages in your inbox.

There are a variety of live chat services dedicated to lawyers which is a consideration to ensure confidentiality and privacy of information shared over the chat system.

6 Reasons Why Lawyers Should Use Facebook Ads

Getting your law firm noticed can be one of the most challenging parts of your legal service. While traditional methods of advertisement (i.e. newspaper, radio, etc.) may still have some effect, in today’s smartphone-driven world, lawyers using Facebook Ads can give them an added advantage. We suggest hiring one of the best Facebook advertising agency to get you up to speed.

Before getting started, you may want to review this article about Facebook Ads. It’s an overview of Facebook Ads and can help you get started.

In this article, let’s look at the reasons why lawyers should be using Facebook Ads and how it can benefit the firm.

Access to Prospective Clients

Facebook is more than just a place to communicate with friends and share cute videos of cats. Many businesses are using Facebook because of the possibility of building strong relationships with their customers and clients.

Start with a Facebook page. Then share relevant content that people will want to read. Let your law firm website be the place where you advertise your services and your Facebook presence be where you establish a connection.

Facebook is a huge marketplace where people are sharing personal information about their daily lives. From their upcoming divorce to a recent car accident, Facebook gives you access to many prospective clients.

Target Specific People

Looking at the advertising potential of Facebook, the ability to create demographic specific ads allows you to target more people likely to use your legal services.

Facebook Ads has evolved significantly in recent years. They continue to make modifications and improvements to the way you can set up your ads.

For local businesses, the benefits are big. Being able to target specific regions of a city or groups of people experiencing similar problems can guide you toward a more effective Facebook Ad campaign.

Unlimited Customization

Aside from the targeting abilities Facebook Ads provides, you also have unlimited potential for customizing your ad campaigns.

Consider creating a unique landing page on your website that directs people clicking your ad. Send them to an email list subscriber or request a phone call right away.

The most important thing to do is to have a landing page that is related to the Facebook ad you use. Here are a few things you can put on your landing page to improve your ads performance:

  1. A short (~2 minute) video detailing your legal services
  2. 4 to 7 pieces of important information
  3. Your call to action (i.e. submit your email or give us a call).

Keep your landing page short and to the point. The purpose of Facebook advertising is to direct prospective clients toward contacting your law firm. If you have too much on your landing page, it can be overwhelming and cause visitors to leave right away.

An alternative to the landing page approach may be to send those who click your ad on your Facebook Fan Page. When they’re there, you can offer a valuable piece of content for their contact information.

Affordable

Unlike Google PPC, which has competitive keywords costing more than $100 per click, Facebook Ads can be very cost-effective and you can find some of the best google adwords agencies that can help you execute these campaigns.

If you’re doing the advertising yourself, it may take some time to find the right combinations before you discover an effective ad result.

In contrast, there are many digital marketing services that can offer their expertise in creating a campaign that fits your budget.

Whether you want to spend a few hundred dollars per month or significantly more, you can set up a campaign and measure the results. Knowing where your budget is going and evaluating the return on investment is just another get advantage that Facebook Ads has for lawyers.

Share Your Expertise

Let’s face it, people are using Facebook to be entertained and stay connected with their loved ones. They don’t enjoy being bombarded by advertisements selling products and services.

If you’re going to be using Facebook Ads to attract clients to your law firm, you’ll have to provide valuable information.

If you’re a personal injury lawyer, consider sharing an article like:

  • Car accidents occur daily and studies have shown that most accidents occur because of these major reasons.We discuss 7 reasons how personal injury lawyers help and how you can reduce the stresses that come with getting in an accident.

If your focus is a divorce lawyer, you may want to try:

  • Studies show that children live unsatisfying lives and perform poorly in school when their parents are conflicting at home.We discuss 5 reasons why children can benefit from divorce and live happier, more successful lives.

Providing posts like these for Facebook users allows you to interact directly with prospective clients. Instead of selling your services you can create a relationship that makes you an expert on the legal practice you specialize in.

Build Community Awareness

Even though you are sharing content and providing valuable information, people may not inquire about your legal services right away.

From a consumer’s perspective, it takes multiple encounters with a brand before they make the decision to purchase. With the impacts of marketing and the skepticism of today’s consumers, that number continues to increase.

As you build awareness within the community, you’ll be able to stand apart from other law firms that don’t offer additional information to those on Facebook.

Facebook Ads is just one way to get people to recognize your legal services. You should also consider an Instagram advertising agency as they work hand in hand with Facebook. When people start reading your articles, they may have questions related to their situation. Having other tools on your website, such as a Customer Response Management app, can help answer their questions and set up a consultation at your office.

Check out this article on CRMs for lawyers to use in combination with your Facebook Ad campaigns.

Why Should Lawyers Use Live Chat On Their Law Firm’s Website

If your firm has a law website, having a way to instantly communicate with visitors can increase your firm’s intake of new clients.

Live chat software is a smart solution when it comes to your online marketing and advertising efforts. When a visitor engages with your live chat, you can quickly and immediately address their questions or schedule a consultation.

Before going on about the benefits live chat provides a law firm’s website, there are ethical issues to consider. While you may be eager to use clever marketing techniques to convert visitors into your next client, the American Bar Association has outlined some ethical rules for lawyer’s websites.

With an understanding of what you can and cannot do, the following five points will review the top benefits of using live chat.

Easy to Get Started

Worried that installing live chat on your law firm’s website will require technical knowledge?

Many live chat services can get their software running on your website in just a few clicks. Whether you have computer knowledge or not, once live chat is installed on your website, the next thing to do is to get ready for visitors to your website.

When a visitor arrives at your website, they will receive a notification that you (or qualified staff) is standing by to offer assistance. If the visitor engages with the live chat messenger, you will be immediately notified and a live chat session can begin.

All live chat services offer varying packages and features. Some can provide pre-scripted bots which allow you to direct visitors using prompted questions, toward providing their contact information.

Establish Trust and a Good First Impression

In a lawyer’s line of work, you know that most people do not enjoy the legal process. When it comes to finding a lawyer for their situation, people want to alleviate their problems and quickly as possible.

Live chat allows you to set a good impression the moment a prospective client lands on your website. You can quickly engage in a conversation and build trust by addressing their needs. You can respond to visitors specific needs and prepare them for intake.

When your prospective clients end the live chat session, they will feel listened to and relieved. This is a much better alternative to filling out contact forms and waiting anxiously for your phone call.

Differentiate Your Legal Services

Law firms are constantly searching for new ways to differentiate themselves from their competition. With live chat, law firms can provide a 24/7 reception and continue to collect leads for prospective clients after hours.

In certain situations that require legal services, prospective clients are often enduring emotional situations and want immediate assistance. Those recovering from a personal injury, going through a divorce, or on the brink of bankruptcy are looking for a solution as soon as possible.

Imagine being frustrated, sad, or extraordinarily angry, if you can’t find what you’re looking for on a website within a few seconds, you’ll likely go to another lawyer’s website with the solution.

Having live chat on your website is a sure way to address the immediacy and urgency of your prospective client’s situation.

Reduce Intake Time

In case you find yourself preoccupied with client’s cases and your staff is busy with administrative tasks, you can still use live chat to continue intaking.

Some live chat companies offer a unique service allowing you to have 24/7 live chat on a per-lead-basis. This means that whenever a visitor comes to your website, uses the live chat, and provide their contact information (i.e. e-mail, phone number, etc.), you pay the live chat company.

This is both time efficient and cost-effective as you won’t have to hire another receptionist or staff to handle inquiries at odd hours. Often, people are too preoccupied during typical work hours to contact your office. Live chat allows you to collect leads even after you have closed the office.

Another beneficial feature is that should the live chat provide a lead or begin intaking a client, you can receive an immediate notification. This allows you to respond either by email or phone call to that prospective client following their inquiry to your law firm.

Increased ROI and Conversion Rates

This is likely to be the most valued part of any live chat software. When you have a successful website with traffic coming in, converting them into clients is the next thing to do.

All that money you invested in web design, hosting and creative advertisements would be for nothing if visitors weren’t becoming your client. Live chat has a proven ability to increase conversion rates on websites.

Obtaining answers to problems is a high priority for people browsing online. Instead of wasting time search through help forums, FAQs, or irrelevant articles, live chat solves problems quickly.

In addition, live chat providers offer fair pricing and may even go so far as to guarantee an increase in conversions or your money back. Having this kind of promise allows your website to focus on what matters most: finding new clients.

Final Thoughts

If you’re using Facebook Ads or Google Adwords to promote your law firm the live chat icon on your website can improve your ROI. However, the American Bar Association (ABA) has stated a few rules about using live chats on a law firm’s website. To review these ethical rules, please see ABA Rules for Websites and Advertising.

8 Shady Tactics Vendors Use To Trap Small Firms (and How To Fight Back!)

When Katie (my wife) started her law firm a few years ago, we were excited. It was going to be an adventure! As she walked out of her big firm job that last day, it seemed like the possibilities were endless.

And then the calls started. And the emails. And the tricks. It was like someone had put an ad on Craigslist saying “Easy mark! Hock your wares with abandon!”

With each step she took to start her firm, filing corporate docs, purchasing a domain name, signing up for phone service, setting up IOLTA accounts, it got worse.

I’m sure you’ve experienced the routine (and if you’re thinking about starting your firm, just wait.)

Phone calls at all hours. Because hey, we wouldn’t want to cold call a potential prospect during their working hours like everyone else, we need to stand out! 7am it is! Putting your kids to bed? Nuh-uh, it’s time to talk document management!

A constant barrage of cold emails with generic pie in the sky offers about this and that. None of any substance, just begging you to get on a phone call so they can see how much budget they can extract from an unsuspecting new business owner.

And the junk mail! Oh the junk mail! Not just “hey you should know about this service” junkmail, but downright fraudulent junkmail. Junkmail saying you’re in violation of some law if you don’t talk to them, or that someone’s going to steal your domain name or your trademark in China. Each looking more official than the last.

It’s exhausting. And we’d had enough. There HAD to be some good actors around. But the more I searched, the more shadiness I came across.

I’d had enough. And it was time to do something about it. So when I started AmazeLaw, I vowed to be honest with my clients, to treat them fairly, to empathize with the fact that they’re not an entity to extract money from, they’re small business owners, just like me, struggling and working their tails off for a better life.

I’ll leave it to my customers and to you to determine if I’ve succeeded, but in an effort to combat the shadiness, here are * tactics vendors are using right now to try and screw over small firms under the guise of being helpful.

Red flags in abusive vendor relationships

These are the tactics that should immediately set off red flags. Now not all vendors who use these tactics are bad by default, but they should act as leading indicators for abusive relationships so proceed with caution.

Being secretive about pricing

What they’re thinking: Their goal with this tactic is to get you to call to figure out whether it’s even in your budget. They don’t trust that you’ll be able to see the value of the product on their own, so they want you to contact a script-reading junior sales rep to convince you that it’s worth shelling out your precious cash, and then pass you off to a closer (account executive.)

Also, it means they don’t have any pricing structure to adhere to. They’re free to tell you any price (often after learning how large your budget is.) So they’ll start high, and work down so you feel like you’re getting a deal, often with steep discounts that magically appear when you tell them you’re all set.

How you can take advantage: This is the first step in some aggressive sales BS. But, if you really think the product works well (maybe you’ve had a colleague recommend it), you have a bit of an advantage if you’re willing to play hardball.

Make frequent price objections, threaten to walk away. Then actually walk away. Hang up the phone and tell them you’re just not sure about the price. I promise you they’ll call back. And there’ll probably be a discount in it for you.

Requiring annual or multi-year contracts

What they’re thinking: We don’t trust that you’ll stick around long-term, so rather than giving you 12 chances per year to consider whether that line in your bank account is worth it, they’ll only give you one option, and they’ll put a customer retention specialist in touch with you to promise big things for the next year.

And of course they’ll probably have a notice clause in the contract requiring more than 30 or 60 days notice of cancellation before it automatically rolls over. So when you contact them to cancel a few weeks before it rolls over, you’re told you’re already locked up for another year and if you want to cancel, you’ll have to pay an exorbitant cancellation fee (if they even let you).

There also appears to be a trend in the marketing services space (SEO, PPC Ads, Content Generation, Lead Generators, Directories) to require a 3 or 6 month commitment (often at $1k+/mo.)

While not as costly as annual contracts, they’re inherently higher risk. As an excuse, the sales rep will tell you that it takes time to see results from a new marketing channel. And that’s true, to a point.

But any person worth working with, any person you trust, will be able to give you an honest assessment along the way and let you know whether it makes sense to keep moving forward. They’re just trying to force the decision rather than letting their service speak for itself.

If they don’t trust that you won’t leave after a month or two, it says something (everything?) about how much they trust their product.

Note – These scenarios are different from annual prepay/billing. Annual prepay (often with a discount) can make a lot of sense for you and for the vendor. It helps them with cashflow and it provides you with a) a discount and b) the ability to play with your tax burden a little bit. If you have a strong year and you’re not sure the next year will be so fruitful, paying for the next-year’s services in December will reduce your tax burden this year (assuming you’re using cash accounting.)

Obviously, I’m not an accountant, so that’s not financial advice. But I would advise setting up a standing meeting with your accountant every fall to go over your accounting and help make decisions like this while you still have time before the end of the year.

Now before you sign up for annual prepay, you should ensure that you’re not locked in. For example, we offer 2 months free for our clients that sign up for annual billing, but if they get six months in, we’ll send them a pro-rated refund.  They’re not locked in.

So be sure to ask what happens if you cancel half-way through your annual contract so you can correctly weigh your options.

How you should handle thisExcept in circumstances where the value is clear and you’ll clearly need it long term, I would run, not walk, away from these terms. Cash is king for a small business so don’t lock yourself up unless you’re absolutely sure it’s worth it. And make sure you ask if they have…

Early cancellation fees

What they’re thinking: This is usually paired with those big annual contracts. It’s nothing more than a way to make you question your decision to cancel and extract a little more cash on your way out the door. It’s extortion, pure and simple.

AmazeLaw is actually a rare business where a customer leaving actually costs us time and money. It takes a lot of time and effort to move a website. And even we don’t have cancellation fees. We’ll lose money. That’s our punishment for not meeting our clients’ needs, and our incentive to do better. Thankfully it doesn’t happen very often.

What you can do: Honestly, not much. You can try to negotiate your contract at the beginning, but that’s about all you can ask for. But before you do that, you should probably question why they need that clause in the first place and if that’s someone you want to work with or trust a part of your business to.

Owning your domain

This is specific to website providers but it’s egregious enough that I need to call it out. Some providers insist that they control the domain name for your website. Claiming that it’s easier if they register it. That they’ll make sure it’s always renewed.

What they’re thinking: If they own your domain name, you can’t go anywhere. In order to move your website, you’ll need a new domain name and you’ll give up all of the SEO you’ve built up. What’s more, you’ll need to update all of your business cards, potentially your email address, etc. It’s just another form of extortion to keep you from canceling.

What you should do: DO NOT DO IT. Register your domain under an account you (and only you) control. Make sure you sign up for auto-renewal. I usually recommend Namecheap or Dynadot (GoDaddy is ok too because they’re ubiquitous, but they have some questionable tactics of their own I recommend my clients avoid.) If they insist, run away.

Controlling your phone number

This is just like controlling your domain name. And with the rise in importance of local search and its reliance on consistent Name-Address-Phone Number (NAP) for rankings, it’s gotten even worse. Having a different phone number on your website than the one you have on your business cards, or in the phone book is a big no no.

What you should do: There should only be one phone number for your business, and it should reside with your telephone service provider.

Acting as the middleman between you and your clients

That phone number control is often used as part of a feature called call-tracking, an attempt to funnel all website leads through a proprietary system. Of course that assumes that your leads want to call you. Some vendors even go so far as to not put an email address on your website, forcing the visitor to either pick up the phone or fill out a generic form that connects to their system and their system only.

In addition to being yet another lock-in tactic so that you don’t lose your contacts, it kills conversions and virtually guarantees that your prospect moves on to the attorney that allows contact via whatever means the prospect is most comfortable with.

What you should demand: You need to own your communication with your clients. Any barrier that’s put between you and your clients is not worth whatever low-volume metrics you might be able to pull out of your marketing vendor.

Promising the moon

This is pretty straightforward. An over-eager salesperson making empty promises to hit their monthly quota. Sometimes it’s subtle, but when you start to think maybe they’re being a little too generous with their predictions here’s a tip…

How can you use this? If you’re wondering if they’re pulling the wool over your eyes, then a surefire way to tell is by using a trap question.

Take the vendor’s pitch to the extreme, ask them if that’s a typical result. For example, for a company building a website or an SEO firm, ask them if this product will get you on the first page of Google. For a lead gen product, ask if you’ll get at least 5 qualified, high-quality leads every month.

Of course, if they say yes, ask for the names of two or three clients that have had those outcomes so that you can speak to them about their experience. And then watch the excuses fly. They’ll say that they don’t disclose client information.

You can even ask for a guarantee. That you can request a refund if those results aren’t met. That’s almost always a no-go on their part, but at this point the deal’s probably over so have some fun and watch them try to justify why they can’t 🙂

If they say no, that those results might be possible but that they aren’t typical, that’s actually a positive sign. Ask them under what circumstances you could expect to see those results. Ask them what the typical results actually are. If they’re honest about the conditions where the solution works and where it doesn’t, they believe in what they’re selling and it might be worth trying as well.

But again, ask for two or three references that would be willing to back that experience up.

Not being willing to provide references

Here’s what they’re thinking: A lot of the legal marketing vendors out there are entirely based on pump’n’dump schemes, where they sell all of the attorneys in a given area on a product, then move on, like locusts. They know after their initial contract term, 90% of the clients that remember to check their billing statements will cancel, but they don’t care. Their job is to get folks signed up as quickly as possible, on the longest terms possible.

In those scenarios, it’s really hard to find a long-term customer that’s willing to speak with prospects. And if there’s only a handful of them and they’re selling at scale, they just can’t afford to send hundreds of reference requests to each attorney that offers.

Here’s the cold hard truth. If a vendor doesn’t have at least a few attorneys literally raving about their experience, then it’s probably a no-go. After all, by the law of large numbers alone, there should be outliers that are having success. Even if they can’t give you a phone number, they should be able to send you case studies of successful clients. And often from there, you can do some basic Googling to find  the subject’s contact information if you need to verify their story.

What about you?

Have you seen these tricks in the wild? How have you dealt with them? Did I miss any? Let me know in the comments!

Tired of being played?

If you need help with your marketing, but were really hoping to avoid all of those tactics, let’s chat and we’ll help you get off to a great start!

Schedule a Demo Today