If you plan on using search engines to lead new clients to your legal services you’ll want to know the latest trends. Having all the latest data and information about what people are searching for on the internet is the key factor for any business offering their services online. Luckily, Google Trends offers a tool that does that.
Understanding the data surrounding search data allows for an effective marketing strategy to emerge. The behaviors of consumers are constantly changing and adapting. Search data reveals new insights about your clients, competitors, and industry.
Let’s explore how search data can influence your marketing decisions and the content you create for your law firm’s blog.
What is Google Trends?
Google Trends reveals the frequency (or popularity) of a search-term being entered compared to the total search volume across various regions of the world. Using this tool, you will be able to see the trend of a search term across time. You can also look at search data for in real-time, too.
Science Direct studied the usage of big data and found that notable search queries were performed for statistics, policy and law. This big data can be used to make informed marketing decisions for your law firm.
In addition to marketing, Google trends can:
Analyze the interest of search users related to your area of practice
Forecast legal issues that require immediate attention
Acquire a diverse set of information from various sources
Access raw search data related to your area of law
Having a better understanding of how people are using Google, especially in terms of people dealing with their legal questions, puts your law firm in a position where it can solve their problems.
How to Use Google Trends
Getting started with Google Trends is simple and the best part is it’s free to use. On the main page, you can browse trending stories or explore topics using the search bar.
To start your own research and analysis of big search data go to Explore and enter your search term or topic.
Before hitting enter, you may want to adjust a few of the settings to obtain search trends related to your practice and your area. You can make adjustments to:
Choose your country or anywhere else in the world.
Choose from past hour, 4 days, 7 day, 30 days, 90 day, 12 months, 5 years, or from 2008.
Choose a category based on your area of practice (i.e. an personal injury lawyer may choose Autos & Vehicles).
Search type. Choose from News, Web, Image, Google Shopping, or YouTube.
How Lawyers Can Use Google Trends
If you’re wondering why traffic to your attorney website is declining, Google trends can help you reveal why keywords which ranked well before may no longer bring in new visitors.
However, SEO experts can spend hours creating a strategy from a deep analysis of Google trends. Here’s a few ways your law firm can use Google Trends:
1. You can use the search bar to explore general topics like “practice area + lawyer” or “law related search term” keywords (i.e. divorce lawyer or divorce in New York).The first screen you’ll see is Interest Over Time which shows the popularity of those keywords over a certain period of time.
When you add additional search terms you can better understand the overall search demands related to your area of practice. The peaks and dips show trends throughout the year which can guide you toward when and what you publish on your blog.
2. Next, you can see where each search words and being used throughout the country. When you browse over each state and you will see the interest based on each search query.
After selecting one of the states, you can get more detailed results of trends based on metro locations.
3. At the state level, you can start to see some specific search queries being made throughout the state. This feature is useful to make decisions about opening an office in a location where law-related terms are being searched the most.
You can see that the search term Divorce has high interest in Bakersfield. This could be an ideal location to open an office because of the high search demand.
From the state level, you can go even deeper to see where and how popular a search term is being made. However, if there is not enough data you will see a notification. You can try using a more general search term to obtain more information.
4. Try searching YouTube trends. Not everyone is using Google’s search engine to find answers to their problems. YouTube is another great source to analyze trends and perhaps find ideas for your own advice or news related video channel.
5. Use Trending Search to find the latest news and searches trending right now. You can find this by navigating to the menu bar on the left. Trending searches is a great way to get ideas for your content. If there’s a popular news item or topic that’s related to your law firm, consider writing an opinion piece or offer your perspective on the situation. Doing so can put your law firm’s website into by spinning current events toward your legal services.
If you want to get notifications to your inbox as-it-happens, each day, or each month, you can click the “+” button to subscribe. When you regularly update your blog with fresh content, this sends a signal to Google and other search engines that your website is active and providing value. Knowing the trends can help you adjust your blog content toward an audience with a specific search demand.
Ready to Use Google Trends?
Remember, Google Trends is showing you what is or has been popular on their networks. Lawyers can use this information to:
Discover which keywords (or search queries) are most popular
Find related keywords that are becoming popular
Compare law related keywords that are gaining or decreasing in popularity
Identify geographic locations where keywords are used
While you can use this to create your content and social media posts, there are better and more accurate tools you can use for SEO.
The old days of listing your law firm in the local newspaper may not be entirely dead, but there are now many effective and cost efficient ways to market legal services. From ads that cost you per click to clever tricks to drive traffic to your attorney website, here’s a list of digital marketing tools even lawyers can use.
Notice: some of the marketing tools on this list may not be specific for legal services, however, these are popular tools used by digital marketers.
1. Lawyer Website. This had to be at the top of the list. If you don’t have a website for your law firm or legal services, you won’t be able to take advantage of the rest of the tools on this list.
2. Law Blog. Starting thinking of a law blogas a tool to attract potential clients to your law firm. You can write about trending topics or provide valuable information about your area of practice.
3. Google Trends. When it comes to popular stories and search terms that create the most buzz, try Google Trends. You can find all the hottest words related to your law firm. You can also read this about Google Trends for Lawyers.
4. Google Keyword Planner. SEO is dependent on keywords. Once you know which words are trending, use Google Keyword Planner to find variations and other stats to influence the content you make on your blog.
5. BuzzSumo. Many digital marketers use BuzzSumo and can lawyers to find the best content across social media and search engines.
6. Google Webmasters. Putting your law firm’s website on Google Console allows you to debug any critical errors to your SEO or receive notifications should your site get hacked.
7. Canva. Here’s a place to get creative elements, such as graphic designs, logos, posters, flyers, and more for free. Use this to attract more prospective clients from your Facebook ads.
8. Visually. If you want to offer a stunning infographic explaining the increasing rates of divorce throughout America, try Visually. Here you can get great ideas and images to create incredible online content.
9. Lexicata. This CRM (Customer Response Manager) is made specifically for lawyers. It helps you with client intake and managing your messaging system to deliver to the perfect message at the perfect time.
10. SEMRush. If you’re serious about your SEO and want a premium tool to dig deeper into popular search terms, use SEMRush. They also provide strategy ideas, content ideas, and technical SEO solutions to help your firm’s SEO methods gain traction.
11. Google Adwords. Once you have an understanding of the keyword your soon-to-be clients are using, start a Google Adwords campaign. You’ll be able to put your law firm’s services to the top of Google’s Search Engine.
12. Facebook Ads. Alternatively, you can tap into the millions of people who are actively using Facebook. Lawyers can use Facebook Ads to target specific people, locations, and other detailed demographics.
13. Facebook Audience Insights. Perhaps you should do a bit of research on your target audience before setting up your ads. Facebook Audience Insights gives you a detailed look at the types of people using Facebook, it’s perfect for understanding the types of clients you can help the most.
14. Medium. In addition to your attorney blog, you should try this popular platform where people share stories that matter. Who knows, you may be the guru of law your country needs.
15. Ahrefs Blog. For those lawyers with a curiosity for the way to web works, Ahrefs Blog offers incredible insight toward SEO and online strategy.
16. HubSpot Blog. This is a place where you’ll find many digital marketers turning to for internet marketing advice. Maybe you can find some fresh new ideas to market your law firm here.
17. Buffer Blog. If you’re a social media enthusiast, the Buffer Blog is best to read about the latest trends and gain new insights.
18. Adspresso Blog. Sometimes Facebook Ads can leave a dent in your marketing budget. If you check out Adspresso’s Blog, you learn a lot about setting up and succeeding with your ad campaigns.
19. WooBox. Do you offer a free consultation and want to share this with as many people as possible? WooBox helps you create all kinds of creative campaigns to marketing your law firm.
20. MailChimp. Email marketing is a common strategy to send information and content to past clients and newly acquired emails. MailChimp is a simple email automation tool that lawyers can use for their drip campaign.
21. Ad-Roll. Re-targeting is a method of featuring your ads throughout the internet after someone visited your site or saw your ad in a different location. With Ad-Roll, you can tap into their vast network and feature your legal services in your region.
22. Sizmek. Advertising is all about impressions and Sizmek focuses on making the most out of the impressions you get while saving you ad dollars. They use a data-focused approach to serving up and managing your law firm’s ad campaign.
23. Vimeo. Does your law firm offer video content? An alternative to publishing all your videos on YouTube, you can use Vimeo to share your content and reach more viewers.
24. Unbounce. Instead of sending web traffic to your website you can use Unbounce to create landing pages. Here you can design a strong message that tells potential clients why your legal expertise is the best in town.
25. VWO. Marketers understand the internet in terms of conversion optimization. This means the traffic you send to your website has a greater chance of purchasing a product (or becoming a new client). With VWO, you can get detailed analytics and test variations of your lawyer website, content, or call to actions to achieve the best results.
26. Google Analytics. This free analytics tool gives lawyer a basic overview of the traffic coming to their website, from what source, and more. Setting up Google Analytics requires an account then adding a small piece of code to your website.
27. Facebook Analytics. Does your law firms use Facebook? If so, setting up your Facebook Analytics will give you additional insight to optimize the journey from your Facebook Page to your law firm’s office.
28. IFTTT. Is this you? After you write a beautiful blog post you publish it, then share it on Twitter, LinkedIn, Facebook, and any other place you can find that will accept your link. Well, with IFTTT you can automate that process and save a significant amount of your time.
29. Feedly. You can use Feedly to create an aggregate of news channels and offer them on your website. If you’re a personal injury lawyer, you can add blogs and other news sources related to accidents and incidents in your community.
30. Scoop It. If you want to join a content network, join Scoop It. Here you can share your latest blog posts and write exclusive articles to drive new clients to your firm.
31. ColorZilla. If you’ve ever seen a color on the internet and wanted to know what it was you can use ColorZilla to get you the code.
32. Evernote. You likely keep your office organized and you can use Evernote to help with your computer related tasks. However, as a lawyer, you may want to keep confidential information off this platform and stick to more secure apps for lawyers.
33. Calendly. Looking for a simple solution to schedule new intakes directly from your website. Calendy lets you manage what times you are available which can be particularly resourceful if you want to offer a free 15-minute consultation by phone.
34. Trello. If your law firm has a lot of lawyers and you want an efficient way of sending notes and making sure office related tasks are achieved on time, use Trello. Their platform lets you create “boards” with lists of tasks and to-do lists which can improve the workflow in your office.
35. Chat.io. When visitors come to your website having a live chat button in the bottom right corner can help turn questioning visitors into new inquiries. Chat.io offers an easy to install lawyer chat on your website which can be monitored by your or your staff.
36. Screaming Frog. Sometimes a small improvement to your website can increase the amount of visitors. Screaming Frog is a free web auditor tool which can evaluate your law firm’s on-site SEO.
37. PageSpeed Insights. Here’s yet another resourceful Google tool that allows you to measure your site speed and receive suggestion on how to improve it. Remember, a website with a faster load time improves the likelihood they’ll stick around for it to load and contact the firm.
38. SimilarWeb. Have you ever wondered why your competitor’s law site is doing so much better than yours? With SimilarWeb you can figure out their online strategy by gaining an inside look at their content and keywords.
Having an effective SEO strategy for your law firm will not only keep you competitive but also give you access to more prospective clients. If you already reviewed our SEO Tips for Lawyers and advanced SEO methods, we put together any missing pieces to the SEO puzzle right here.
Ever wondered why certain websites appear on the front page of Google when you search, “Criminal Defense Lawyer in Florida”?
This is made possible by SEO.
SEO, or Search Engine Optimization, is simply increasing your visibility in search results. There are many different ways to improve your search rankings such as backlink building, decreasing website load time, and more.
If your website is currently found on the 27th page of Google’s search results implementing just a few of the ideas in this article could see a significant increase in your search rankings.
Keep in mind, getting your website ranked on the top pages takes consistent effort because there are likely other law firms competing for the same position. However, by implementing an SEO strategy for your law firm you can take advantage of getting free traffic from search engines.
SEO Strategy #1: Know Your Search Words
The first step to improve your website rankings in the search engines is to understand the words people are using in Google, Yahoo, Bing, and other search engines.
In a Google Consumer Survey, it was found that 96% of people use search engines to find legal advice. They also found that 74% of them would go to a lawyer’s website and take action.
This makes search words extremely important so that your law firm is discovered by people looking for your legal services.
How to Find Your Keywords
There are a few free and simple tools you can use to find the keywords being used in the search engines.
Tool #1: Google Keyword Planner
Google’s Keyword Planner allows you to find all the keywords people use which are related to your law firm. The insights you get from this tool includes keywords, ad group ideas, historical statistics, competition, keyword, trends, bidding and much more.
To use Google’s Keyword Planner, you need an AdWords account. Don’t worry, you won’t have to add your credit card or purchase any ads to use their free keyword planner.
If you’re unfamiliar with Google Keyword Planner, follow these steps to get started.
Step 1: After you sign in or sign up, you’ll arrive at the AdWord dashboard.
Step 2: Click on the tool icon in the top right corner.
Step 3: Select “Keyword Planner”.
Step 4: Enter your search terms.
Let’s use “Divorce Lawyer California” for our example.
The results show some important stats like Avg. Monthly Searches, Competition, and ad-related details.
You can use these results to put together keywords your web pages and blog content.
To improve the effectiveness and accuracy of your law firm’s keyword research, be sure to adjust the location and the date.
Adjusting the Location
Your law firm SEO strategy may be to attract more clients from your local area. To do this, you can use the location settings to find all the keywords being used from within your city or town.
Use the location search to be as specific or as general as you want.
Adjusting the Date
What if there were higher rates or accidents at certain times of the year? Or you’re a tax attorney and caseloads tend to increase at certain times of the year?
If adjust the date settings, you can see keywords that are used during certain seasons, recent searches, or an overview of keywords used throughout the year.
Even though Google’s Keyword Planner is meant as a guide for setting up your Google AdWords PPC, you can take advantage of the statistic for planning the keywords for your law firm’s SEO.
Tool #2: Keyword.io
Keyword.io allows you to find longtail and other related keywords. Longtail keywords are more detailed phrases (up to 3 words) which can be used to target a smaller demographic of people.
Instead of focusing all your effort on popular and competitive search terms, longtail keywords can be used to find prospective clients your competitors might be ignoring.
With Keyword.io, you can create a strategic list of keywords for any search engine including Google, Bing, Yandex, and Yahoo.
You can use Keyword.io to research keywords for a PPC Campaign, SEO, or article writing (more about this later).
Let’s use the same search term from before, “Divorce Lawyer in California”:
With Keyword.io, you can see variations of how the keyword is being used in the search engines.
Combining these results with Google’s Keyword Planner, you can come up with a strong set of keywords to use for your law firm’s SEO strategy.
SEO Strategy #2: Write and Publish Quality Content
The purpose of your law firm’s website is to attract prospective clients. To achieve this, you should write and publish quality content.
Here are a few simple strategies to guide you toward effective SEO Content Strategy:
Publish only compelling and quality content. You want to make sure that what you publish is both unique and useful to the people reading it. Ask yourself this, what value does your content give readers?
Use keywords. You now know how to search for relevant and current keywords so put them into your content. Use different keywords for each piece of content you publish. This not only expands your reach but also prevents SEO issues with Google and other search engines.
Share on social media. You’ll soon learn how popularity is important to improve your SEO. Start by sharing your posts after they are published and encourage others to share them as well.
Keep your content fresh. When you are writing and publishing new content on your law firm’s blog, keep it fresh and up to date. Spend a few minutes researching current events and try to write something related to today’s trends.
Obtain backlinks. You’ll learn all about this in SEO Strategy #3.
Publish frequently. Don’t just publish one or two articles and think that’s enough. You have to publish frequently to remind the search engines that your site is live and your content is important.
To get started on your law firm’s SEO content strategy, you want to be optimizing content for discovery and conversion. This means using the keywords you found and writing in a way that turns website visitors into new clients.
Also, you also understand the intent of the search words being used in Google. If someone searches, “Divorce Lawyer Fees,” they are likely shopping around for the best prices. If that person chooses your website, which do you think would be more compelling?
Sample Content #1:
Our divorce lawyers fees start at $100 per hour. Contact us today for a consultation.
Sample Content #2:
We offer some of the lowest divorce lawyer fees in town. Contact us for a free consultation to get started.
Another example of keyword intent could be someone searching for, “My wife wants a divorce.” Here, the intent is for information, both emotionally and legally, that will help them handle their divorce. In this situation, you may not want to sell your service but instead, come across as a warm friend with helpful advice.
Remember this: when you write content for your law firm’s website, you should always put your audience first. Writing to satisfy the ever-changing algorithms of Google and other search engines could lead to a negative SEO. Instead, focus on providing quality content that comes from you and resonates with your current and prospective clients.
Implementing Longtail Keywords
Let’s take another look at the list of longtail keywords from before:
You’ll notice quite a few keyword phrases found that can be used to shape the type of content you create. Alternatively, if you’re out of ideas you can use this list of longtail keywords to write articles like:
7 Reasons Not To Get a Divorce in California Without a Lawyer
Low-Cost Divorce Lawyer in California | YourLawFirm.com
3 Simples Steps for Filing for Divorce Without a Lawyer
Creating Quality Content
You could have a blog talking about your thoughts and experiences as a lawyer or you could create content with a strategic plan and a specific goal.
Again, using the list of keywords you researched related to your law firm, you can create a long-term strategy to publish and share content related to the needs of your prospective clients.
For example, during the Christmas season, you may want to write a series on the consequences and outcomes of drinking and driving. Or, if you’re that divorce lawyer from California, you can write about divorce rates and actions to take if they’re considering divorce.
Take note of what Matt Cutts, Google’s software engineer, has said about creating content:
“You need to find some way to pull people in, to get them interested, to get them enticed to try to pick up whatever concept it is you want to explain. So I would argue, first and foremost, you need to explain it well, and then if you can manage to do that while talking about the science or being scientific, that’s great.”
SEO Content Calendar
Planning out your content in advance can make your marketing efforts significantly easier.
You should plan for one to two months in advance and prepare content that can be interlinked with each other. Interlinked content are pages linking to another page on your website (this adds SEO benefits and also keeps visitors on your website longer).
Once you have created an SEO content calendar, you can start to publish on your social media accounts, email newsletter and any other places you can think of. However, before you do, you should consider the best times to publish your content. Here’s what Hubspot recommends:
Facebook: 9 am, 1 pm, and 3 pm (with 1 pm getting the most shares) on Thursday, Friday, Saturday, and Sunday.
LinkedIn: 7-8 am, 12 pm, 5-6 pm on Tuesday, Wednesday, and Thursday.
Instagram: 2 am, 8-9 am, and 5 pm on any day.
You’ll have to test your own content to see which times get you the most traffic and the best results. Ultimately, here’s a few tips to follow for your law firm’s SEO content calendar:
Post consistently (i.e. three times a week)
Use multiple social channels
Choose times that get the most engagement with your target audience
SEO Strategy #3: Build Your Backlinks
By now, you may notice that your law firm’s SEO strategy is quite complex. However, to keep things simple, the ultimate goal of SEO is to improve your popularity.
In order to boost your law firm’s “popularity” and get prospective clients coming to your website, you have to build backlinks from various online sources.
Search engines like google are looking for law firms with relevant and authority links pointing to its website. The way authority websites are measured is also based on the amount of traffic coming to that website.
Steps for Build More Backlinks
Building backlinks to your law firm’s website can be challenging. There are some methods you can try, but they could get you in a lot of trouble. For example, if you decided to purchase backlinks from an unreputable source, Google may put a penalty on your website which can block you from the search results.
To ensure your website doesn’t get blocked, here’s a few steps for building quality backlinks:
1. Publish quality content. If you’re producing great content that connects with the people who read it, there’s a great chance that they will share it with their friends and family. This is the best way to introduce your legal services to new people.
Take note of these blogs rated by the American Bar Association to be the best law blogs:
Verdict is a magazine blog provided by Justia (an online resource where you can sign up, add your website, and find prospective clients) which has a blog full of content on every aspect of the law.
Overlawyered is one of the oldest law blogs exploring the American legal system. Take a look at the bottom of this blog, notice the comment section? Here is a great way to contribute to the discussion and sometimes share a link your website:
2. Network and help others. Expecting people to link to you is unthinkable. You have to reach out to others and show off your expertise. You should join various forums and online groups to meet new people and offer help when you can. Here are some examples:
Quora is an active community of people asking and answering questions. After you set up an account for your law firm, you can search for relevant questions related to your legal services. Here’s an example using our California Divorce Lawyer:
If you had an article titled “Low-Cost Divorce Lawyer in California | YourLawFirm.com” you could insert a link into your answer. Quora is an authority website and not only can you use it to send new visitors to your website but it’s also effective for your backlinking efforts.
Reddit is a community of news enthusiast sharing and reading the top stories in America. Before you start sharing your content here, you should know that direct marketing is often frowned upon by its community members. There are various discussion boards where people are seeking answers to their problems, however, the website uses a rating system to rate anything posted and commented. So, be careful.
In this example, you can see that people are sharing their experiences getting or considering divorce in California. Here’s your chance to make direct connections with a potential client by offering content related to their situation and sharing your insights in a response.
When selecting which posts to comment, choose the ones with more points as these are receiving active engagement and interest.
LinkedIn Pulse is one of many social channels you can use to publish your content related to law firm’s blog. Here’s an example of a law firm using LinkedIn to share direct links to their blog:
LinkedIn may not be best place to find new clients but it’s a great way to build links and increase your website’s authority.
3. Become an online authority. If you’re publishing great content consistently, you can expect people to start writing and linking back to your website. You can’t expect your online authority to change overnight. By following the previous two steps and consistently engaging with people online, you can start to see more of your links getting shared online and you may even get featured on top news channels (links from these sources carry a significant authority that can boost your website’s search rankings).
Creating the perfect SEO strategy for your law firm starts with knowing which words prospective clients are searching online. Once you research these terms and create incredible content, you can start to share links to authority websites to grow your online presence and increase exposure to your legal services.
For a solo practitioner or a small law firm, setting up a virtual office at the office can make legal services run more effectively and efficiently.
A virtual office allows for lawyers to reduce their management and also their marketing efforts. This can help free up time to focus on client cases and other aspects of growing the firm.
If you’re thinking about setting up a virtual office, here are 5 steps to help you get started.
Step 1: Understand your needs
A virtual office can exist anywhere with the common belief that telephone operators from developing are taking calls and working the front desk.
In the legal world, having inexperienced and unprofessional telecommunication companies handle the intaking and scheduling of your prospective client’s can be both bad for your reputation and your business.
There are telecommunication services available that are dedicated to lawyers. They have trained staff that may even be specialized in your area of practice, such as criminal defense or family law.
Alternatives to using a telecommunication service are to add Live Chat to your law firm’s website. In this list of the best Live Chat services for lawyers, you can quickly and easily add a professional button to your website and interact any visitor.
Overall, there are various types of virtual office solutions. Here’s an overview of a few services virtual office service available to lawyers:
Customer Relation Management (CRMs)
Virtual offices allow you to automate and improve the efficiency of your daily routines at your firm. In addition, with technology trending toward mobile interactions, you can expect to find various solutions you can manage with your smartphone.
Step 2: Consider the Pros and Cons
Establishing your law firm into a virtual office comes with both benefits and disadvantages. If you’re sure this is the right decision for your firm, there must be substantial reasoning and benefits to do so. Here are some of the benefits a virtual office can include:
Effective client intaking
Operate your intaking 24/7/365
The disadvantages to a virtual office may be difficult to imagine. However, when considering the sensitive information that passes through a law firm, you may want to think twice before outsourcing work to those outside the office. Here are a few disadvantages to establishing a virtual office:
Using technology and outsourced solutions will always alleviate the workload at the office. However short-term benefits may have long-term consequences. Carefully evaluate which services are right for your legal practice.
Step 3: Measure costs
Cost reduction and savings are two major factors that influence the decision to establish a virtual office. Accounting software can provide invoices with the click of a button while tracking cash flow to make taxes easier. Virtual receptionists can handle inquiries at the office and schedule appointments for serious inquiries.
When selecting the services for your law firm, it’s best to shop around. The pricing and features offered with each will vary. There is a competitive market to provide solutions specifically for lawyers and each service will provide similar yet varying options.
If possible, you can start with a trial of their services which is usually free and does not require a credit card.
Step 4: Stick to your budget
When you sign up for virtual services you’ll be locked into a monthly or yearly billing cycle. You’ll have to determine your monthly costs accordingly and select the services that you feel will help your law firm yield the best returns.
There are services that stick to a monthly pricing plan and others that invoice you per client or lead they acquire. If you’re paying per lead, be sure that you are successfully converting those prospective leads into new clients. Otherwise, you’ll be wasting your money.
Step 5: Analyze effectiveness
Even though you have spent a significant amount of time and money investing in potential virtual office solutions, it is best practice to analyze their effectiveness on a quarterly or yearly basis.
If you’re using a virtual receptionist, measure how many new clients they help you acquire per month. Determine whether their services are providing you an improvement to your legal services or simply using up your budget.
Here are a few points to analyze with your law firm’s virtual office services:
How many clients does it yield
How much time is being saved
How are much are costs being reduced
How many issues have occurred
How often is tech support needed
The ease of installation for more virtual office services may reduce the hassle of finding a talented staff to hire at your firm, taking the time to develop in-house employees can sometimes be worth the effort.
In-house staff can reduce headaches of spending hours on a phone with support teams that may or may not be able to resolve your problems right away. Also, training staff can establish to long-term employees which understand the process of how your law firm functions and can lead to better performance than outsourced solutions.
These 5 steps are just a guideline if you’re thinking about turning your law firm into a virtual office. For solo-practitioners, reducing the number of administrative tasks may be the best option to improve efficiency and effectiveness of your legal services. If you’re looking for the best virtual solutions, check out these law firm management software.
If you’re looking for a change in your law career that provides more freedom and flexibility, becoming a freelance lawyer could be it.
Life at a law firm isn’t for everyone. The working hours are long, the caseloads are stressful, and the working environments may not meet your ideals. Becoming a freelance lawyer allows you to choose which client projects to work on and who are your colleagues.
There’s no doubt that being a freelance lawyer has benefits. If this is the direction you want your legal career to take, keep reading to learn a few simple steps to get started.
Step 01: Decide Your Legal Services
The first thing freelance lawyers should do is decide what legal services they are going to provide their clients. At a law firm, associates and fellow lawyers must choose a single area to focus their practice. For a freelance lawyer, there’s a bit more flexibility.
When shifting your legal career toward freelance, it’s best to do some research before taking the plunge. If you decide to provide legal services in an area that is uncommon in your region, you can expect to go out of business pretty quickly.
Choosing the right area that has a steady demand will keep you in business longer as well as provide you with stimulating cases on the job.
Step 02: Register Your Services
Depending on your personal goals, you have complete control over the destiny of your legal profession. Once you have an idea of what you want to practice, the next step is to begin the legal steps to register your service.
Will you be a sole proprietorship? A limited liability company? Or, a corporation?
Understanding the differences between the three can help determine how you wish to operate your freelance legal services.
Step 03: Administrative Tasks
With your legal services registered, you’ll need other important elements to organize and maintain your administrative responsibilities. You may need a separate bank account for billing and tax-related purposes.
If you plan on working completely on your own and without the support of any legal assistants, consider using lawyer accounting software. Not only do these program help automate repetitive administrative tasks, they can also be used for the following:
Once you have laid the foundation for your freelance legal services, you can share your new service with your network.
Traditional lawyers working at a law firm tend to target individuals and other businesses for work. The clients you’ll often find as a freelance lawyer will typically come from other lawyers and law firms.
If you have a large list of contacts, this is the best place to start searching for business.
Alternatively, you can set up accounts on social networking websites to begin expanding your personal network. If you don’t have one already, LinkedIn is one of the leading social networking websites for all professionals. Other sites to network with lawyers and in-house job opportunities can be found here:
If you want to join a social networking website rising in popularity check out Foxwordy. At Foxwordy, you can reach out and connect with other lawyers and contribute toward various projects in the legal industry.
Finally, if you haven’t done so already, you should join your local bar association and participate in as many local events as possible.
Step 05: Get a Website
Freelance lawyers with a website can offer a competitive advantage in the marketplace. Lawyer websites are a great way to showcase your services and allow for prospective clients to discover what you do.
Your website can feature some of your past legal projects and highlight your area of expertise.
If you decide to get a website, it is also important to understand how to use it in a way to benefit your business. If you’re on a tight budget, performing these local SEO methods can help more people find your services.
Or, if you some money to spend, you can try advertising your services using Google PPC or Facebook Ads. Both advertising choices have their own set of benefits and features.
Step 06: Start a Blog
Are you an expert in a particular area of law and want to share your knowledge with others? Starting a blog is a great way for freelance lawyers to make more connections with prospective clients.
If you’re unsure about the benefits of blogging about law, here are a few:
It will take a bit of time and commitment for a blog to become a successful marketing tool. However, with these tips for lawyers who blog, you can get ahead of your competition.
Step 07: Be Patient
Becoming a successful freelance lawyer is not going to occur overnight If you decide to take this path in your legal career remember that it is going to require strategic planning, time, dedication, and most importantly patience.
Keep in mind that your legal services are much like a business and like all business, there is a chance of failing. The beginning will be some of the toughest moments until the momentum builds and your reputation spreads amongst your community.
Thinking about starting your own law firm instead of being a freelancer? Give this a read.
Whether practice big law and you’re looking for a break or you’re junior associate searching for your career path, becoming a solo practitioner comes with some unique perks.
Solo practitioners are considered to be private lawyers who work for them self at their own office or remotely. Typically, these lawyers handle almost all of the responsibilities required for their legal services and may occasionally hire legal assistance (i.e. clerks) for support.
If you’re considering your career path in law, here are 7 benefits of being a solo practitioner.
1. Complete Control
Since solo practitioners work for themselves, they’ll have more control over the direction of their service as a business. Not only should a solo practitioner be a great lawyer, but they should also have a strong sense of business as well.
Having control over the destiny of your legal services allows you to decide which client cases you take on and which ones you don’t. There will no longer be a need to seek approval before making a decision that affects a law firm. Instead, every decision you make will have a direct impact on your legal services as a business.
2. Diverse Clients
Working as a solo practitioner can allow for a greater diversity of client experiences. For example, lawyers who work at a firm and have been told to focus on criminal cases associated with violent crimes may not be able to specialize also in property crimes. In some cases, violent crimes and property crimes can overlap. Solo practitioners can have a greater flexibility in the areas which they practice.
If you’re the kind of person that enjoys new challenges in their work, being a solo practitioner offers just that. You can gain experience discovering which cases and legal situations you are more interested in and can later tailor your legal services to areas you are more interested and dedicated.
3. Cost Effective
There is a significant difference in cost of operations between big law firms and solo practitioners. Big law firms tend to have higher bills which cover rental expenses, staff, benefits, and more. Solo practitioners on the other hand usually operate out of a small office and may have few to no staff at all.
In regards to staffing, if you’re a solo practitioner that really wants to save, there are various lawyer software which makes operating your legal business more efficient and cost-effective. If you want to improve your intaking, you can hire a virtual receptionist or place some live chat on your website. Or, if you need something to manage your taxes and ensure invoices are sent out there are accounting software programs specifically for lawyers.
4. Benefits for Clients
Not only are there great benefits for being a solo practitioner but also for their clients. By reducing the overhead costs, solo practitioners can cut the total costs of their legal fees. In situations where a client may have to hire their lawyer for a longer amount of time can allow for more time and resources to be dedicated to a case.
One of the biggest influencing factors which affect someone’s decision to hire a lawyer is a price. If you’re able to cut your operating cost while providing legal services at a competitive price, you may be able to take on more clients. This can be very strategic for new lawyers searching for their first clients to get their name out there.
5. Work Environment
When you have the ability to design your work environment it can lead to a happier and more productive work environment. Solo practitioners have complete control over their working conditions. From the office space to the office supplies, everything is decided and designed by the lawyer in charge.
Creating the perfect office environment may come out of your own budget, but this will be the foundation of your legal services. Working from a place that suits your style and quality of service can set a strong first impression with your clients.
6. Custom Work Hours
Custom hours if often one of the most rewarding benefits for solo practitioners. Working at a firm, big or small, can create a high demand for a lawyer’s time both after hours and in the off-season.
By gaining more flexibility over your legal services, you can choose just how much, or how little, you want to work. If you want to take time off for vacationing or to attend a conference to further your professional development, you can. For those who have a family, being a solo practitioner allows for more time at home.
Having more time to focus on your legal services can also lead to better quality work. You can create strong marketing campaigns to find prospective clients that need your service. Or, if you have a website you can dedicate any extra time toward developing a blog and sharing your legal expertise to more people (seelawyer’s with a blog).
7. Higher ROI
The choice of becoming a solo practitioner may have a greater risk but it also involves greater reward. To emphasize the importance of having strong business skills, solo practitioners can work harder and see a high net gain.
If you’re working at a law firm, you may take on more client cases yet your salary stays the same. As a solo practitioner, the profitability of your legal practice will be based on your ability to find clients and handle their legal needs successfully.
We already know that if your law practice isn’t present online, you’re depriving yourself and your potential clients from finding you. A good website is one of the best ways for a broad range of clients to find your services, learn about what you do, and most importantly, get in contact with you. This is essential when considering that even way back in 2013, 76 percent of consumers used online resources when looking for an attorney.
Once your site has convinced a visitor that you can handle their needs, they’ll want to contact you. The methods and devices people use to access the Internet have changed significantly according to iLawyerMarketing’s study. They asked participants what devices they’re most likely to use when searching the internet for law firms, and overwhelmingly, the most common answer was smartphones, followed by a combination of smartphones and a desktop or laptop computer—this means making sure that your website works just as well from a mobile device as it does from a personal computer.
The value of traffic from phone calls can’t be understated: A Google-commissioned survey performed by Ipsos asked which phase of decision-making is most likely to involve a phone call to a business. Findings here are critical to how your law firm designs an online experience: 65 percent of respondents said they’re most likely to call during the research phase, and 68 percent said they’re most likely to call once they’re ready to purchase. Lucky for you—we’ve compiled 3 easy ways to use the phone to your advantage.
Make Your Contact Information Impossible to Miss
According to the 2014 U.S Consumer Legal Needs Survey, 74 percent of those who begin a search for an attorney online end up contacting via phone, so making your phone number clearly accessible is everything. Therefore, it’s a good practice to add a phone number at the bottom of every page on your website, as well as at the end of certain passages of text. When a visitor is finished reading, they’re immediately faced with a phone number they can easily call. This Tallahassee law firm’s website does a good job:
The office’s address and phone number immediately follows the text, which itself includes a link to their contact form.
They also feature their phone number at the bottom and top of every webpage, in addition to a separate “Contact Us” tab. With even a quick scroll through their site, you know the information you’d need to contact them is available with just about zero effort required to find it.
The same Google survey referenced above found that 72 percent of those who search for local professional services are “extremely likely” or “very likely” to call a business if a phone number is accessible directly from search engine results. This means ensuring that your website works smoothly from a mobile device is paramount—especially since they’ll likely be contacting you from the same device they used to find your website.
Now they’ve looked through your site, found your contact information, and they’re ready to call—there’s even a decent chance they’re ready to do business. Do you have a telephone system in place that can make sure every caller’s voice is heard? Any attorney knows they spend a lot of time fielding phone calls; they might even have a receptionist or someone else do it for them. But what about when you’re out of the office?
You can’t exactly answer a potential client’s call from a courtroom or an appointment, which is why the right phone system is so important in converting interested leads into trusted clients. Cloud-based phone solutions are affordable and integrate easily into an existing desk phone system. They allow you to route calls to the proper destination using an auto attendant. (Press 1 for Billing, Press 2 for Dave) They can also be easily configured to route calls from one phone number (say, your office phone) to any other device (a personal mobile phone, house phone, or even an answering service) through Voice over Internet Protocol, or VoIP, software. This means business calls are accessible from any device, regardless of where you are.
As Sam Glover of Lawyerist put it, your website is your business card. Except, of course, that it can hold a great deal more information and is far less likely to end up in the trash can outside of a Starbucks. The fact is, the majority of incoming clients will find you online, and creating an informative and effortless experience on your website puts you in the best possible position to gain new clients. All that’s left is to make sure you answer.
Julian de Sevilla is a Marketing Specialist at Tresta, a cloud-based phone system for businesses. He manages the company’s social media accounts and writes about a range of topics regarding communication and technology on Tresta’s blog.
Lawyers depend on advertisements to build an awareness of their legal services and attract new clients to their firm. While traditional methods are still in use, online marketing (via hiring the best Facebook Ads agency and the best Google Adwords marketing agency) are becoming the common trend for advertising.
If you’re considering to use advertisements for your law firm, here are some of the biggest mistakes lawyers make and what you can do to avoid them.
Unfocused Marketing Campaigns
You may have a large budget to spend on marketing your law firm, but if you don’t have a focal point you’ll be spending your money on nothing. You can create a generic “contact for a free consultation” marketing message and take anything that comes in the door.
Or, you can segment your marketing message and target the specific legal services you offer. Invest your time and money creating marketing messages related to the specific cases your law firm handles.
Once you concentrate your marketing efforts you can find the right prospects for your firm.
Poorly Written Content
The content you publish on your website is a representation of you and your law firm. The internet is filled with spammy websites and people know when they’re being sold to.
Your content should be informative, error-free, and relatable to the people you think will read it.
Also, to improve the effectiveness of your content, add logical and emotional reasons to hire you. People are searching for someone who can truly help them with their problems.
Use your content to tell people you understand what they are dealing with and that your legal services are here to help.
Asking For Too Much
Your advertising efforts may be effective and delivering high traffic to your website. However, you may find that no one is contacting you for more information or to start a consultation.
If you’re asking prospective clients too much information in your contact boxes, many prospects are likely to turn away. People are constantly concerned about their privacy and with the rise of identity theft, there is a hesitancy to sharing personal information online.
Nonetheless, lawyers require some information to begin evaluating their case and being able to respond to it. Only ask for as much as you need and after receiving their contact information you can begin to ask the questions needed to get their case started.
Complex Web Design
There’s nothing more frustrating for a visitor to a website than a complex and confusing web design. This is known as your bounce rate, which is the number of visitors that come to your website then leave right away.
When you’re putting your legal services online, consider your visitors. Ask yourself these questions:
What is the most useful information my visitors need?
Is my contact information easy to access or will a visitor have difficulty finding it?
Does my website invite visitors to join my social?
Would adding a pop-up lead capture improve my conversions from visitors to clients?
If you’re struggling to come up with an effective web design for your law firm, consider these best law firm websites from 2017.
Also, if you have analytics set up on your website (i.e. to monitor where visitors are coming from and where they are frequently visiting) find your best content and feature them in the sidebar of your content pages.
Spending Your Entire Marketing Budget
Whether you’re using Facebook Ads, Google Adwords or and Instagram advertising agency, you have complete control over the duration and style of your marketing campaign. If you spend your entire budget without testing different ideas, you may end up with a lower return than you hoped for.
Start by setting your budget low and creating a series of tests to see which messages make the most impact on your target audience. The analytics offered in Facebook Ads and your Google account can help you determine which campaign is effective and could use more of your marketing budget.
Incongruent Landing Pages
In the world of advertising, having a congruent message is crucial. You’re marketing message and your landing pages should live up to the promise you’re making.
Advertising something like, “Steps to take after getting in a car accident,” then sending them to a landing page with a promotion to your service may not deliver the best results.
The purpose of proving valuable content online is to establish yourself as an authority in law as well as trustworthy.
Use your landing pages to capture leads in exchange for content that people are looking for.
Not Focused On Converting Visitors
You can spend thousands of dollars on advertising to get traffic to your website. However, if your website is not developed to turn those visitors into clients, you’ll be wasting your marketing budget.
The purpose of any website, especially a lawyer’s website, is to convert visitors into clients. There are many ways to do this. You can send visitors clicking on your Facebook Ads to a landing page requesting their email in exchange for valuable content.
Or, perhaps the most effective method of converting traffic, is by adding live chat to your website. Having the ability to communicate with visitors while they are live on your site allows you to address any questions they may have and arrange a consultation immediately.
The alternative would be to hope they find your contact page and send you an inquiry.
Not Having A Unique Selling Point
Having a distinct call to action is an important feature for any lawyer’s website. In addition to that, your website should have a unique selling point which differentiates your legal services from others online.
What makes you different from other law firms? How can you help more than other law firms with the same legal services?
Having case studies and client referrals on your homepage are one way of showcasing your legal abilities to prospective clients. However, you should take a moment and ask yourself what can you offer that differentiates you from your competitors.
Now that you know some of the mistakes lawyers are making with their advertisements, you may want to review advertising regulations from the State Bar.
I am not a lawyer. There. I said it. But I am married to a wonderful employment attorney who’s just recently hung her shingle. Like most solo attorneys out there, she’s found that building a client base is a constant exercise in hard work, ingenuity, consistency, and persistence.
I happen to be a really nerdy guy that has a background in building digital marketing platforms, so we sat down one night to figure out what ONE THING we could focus on that could get her the most bang for her buck in terms of getting in front of her ideal clients right now, and staying top of mind for when they actually had a need for her help.
We tossed SEO, as you’re not going to get to the first page in Google for anything but your name in the first few months of starting a firm. Anyone that tells you otherwise is peddling snake-oil. So what’s one to do when faced with the long-game that is internet marketing? Well, you have to get a little scrappy, and go places that most of your competitors won’t.
I’ll share what we came up with, and walk you through every step of putting this in place for you. And as long as you’re not an employment attorney in Southern NH, I’ve been given the green-light from the Mrs to let you in on the goods.
The Case For A Weekly Newsletter Over Say, Twitter or Facebook
The one constant over the last 20 years of the internet (besides cat photos of course) is email. Everyone has an email address. Everyone checks their email multiple times a day. Everyone gets a nice little dopamine kick every time an email comes in and their phone beeps or vibrates in their pocket. In short, it’s the most ubiquitous way to insert yourself into a person’s weekly routine.
One, email is easily shareable. We’re used to forwarding an email, and we don’t have to leave our browsers to do it. No fancy “Share This” buttons, no URL shorteners, just a simple forward to a friend is all it needs to spread, and spreading is what you really want right now.
Two, email generates a feeling of reciprocity. Our species has a hyper-developed urge to return favors given to us. If you’re able to provide enough value to your readers on a regular basis in the form of insights, aggregated interests, etc, when it comes time to seek legal advice in your area of expertise, you’re the one they’ll have that urge to go back to.
I promised two, but I’ll give you a bonus reason. Email is not controlled by another company’s desire for you to pay them money in order to reach your audience. It’s been shown that Facebook posts are seen by less than 6% of a brand’s followers, and internally, Facebook wants to see that number drop to 1%-2%. Why you ask? Because they need money in order to satisfy their share-holders, and the only way to do that is to be the gate-keeper (read: toll-keeper) between you and the audience you’ve painstakingly built on their platform.
So if you want to actually build that audience, you’re now going to have to use their Facebook ads platform to do so.
Own your audience! An engaged newsletter subscriber is orders of magnitude more valuable than a Twitter follower or Facebook fan.
Now that begs the question, who should your audience be?
Choosing an audience
Deciding who your newsletter is for is largely dependent on how you define your ideal client. In the example of my wife’s employment law firm, her ideal clients are small business owners and HR managers in larger companies. For her, it makes sense to market directly to those folks with updates about the changing HR landscape.
But, when coming up with your newsletter audience archetype, clients aren’t the only option. In fact, in many cases, you may want to skip writing for clients at all, and instead focus on the natural referral providers that make sense for your practice area. For example, if you focus on trusts and estates, you might consider writing a weekly update for financial advisors in your state, that would keep them in the know, and ready to hand out your business card if their clients have more complicated estate matters that the financial planner can’t handle on their own.
Choosing your content
Now that you have your audience decided, it’s time to figure out what content we can provide on a regular basis that will ensure that your email is always valuable to that audience.
It’s tough starting from a blank canvas, so I’ll outline a few items that should work for most audiences. But don’t be afraid to get creative and get inside the mind of your ideal client. Remember, this is about them, not you. If you have other ideas, please share in the comments!
An Editorial Forward
I wouldn’t spend more than one paragraph on this. Give the readers an overview of what they’ll find in the update, and perhaps a light call to action. Suck them in.
You no doubt spend a lot of time reading the latest news related to your practice area. When you come across an article that you want to share on twitter, place it in your email template as well. Be sure to add a one or two sentence takeaway from each that informs your reader why it matters to them.
If you want to link to one of your own blog posts, that’s fine, but limit it to one per newsletter. You don’t want to come across as spammy. This newsletter isn’t meant to drive traffic to your blog, it’s about keeping your readers informed.
Curate a list of networking events in your geographic area. Make sure to ask readers to let you know about any events they’re sponsoring or attending as well. Highlight the events going on that week, and then list out a calendar of events spanning the next month.
Solicit questions from your readers. If they have a particular problem that others in the group might be interested in, ask if you can publish your response to the group. Obviously, you should be careful to disclaim that the email doesn’t constitute legal advice.
If you do want to have a place for all of your posts from the week, place them in their own section, and toward the end. Follow a similar format to the “Interesting Reads” section above.
This is essentially your business card. Make sure your readers have a way to contact you, and how to find you on your various social media accounts. Also, this is a good spot for a disclaimer if you have anything in the newsletter that might be construed as legal advice. Also, a good place to let folks know that replying to you doesn’t constitute an attorney-client relationship.
So, for your initial list, we’re going to build a list of people you know in person that would genuinely be interested in your content. This is not a “dump my address book” into a list type of exercise. This is a painstaking process of going through your address book, your Linkedin contacts, your Facebook friends, etc and asking the following questions:
Does this person know who I am personally?
Does this person fit my audience archetype?
Would this person likely look forward to this email every week? (Be brutally honest)
If the answer is “yes” to all three (and a real “yes” not “maybe” or “possibly”, a hard and fast “yes”), then you want to add them to your list in the following way:
Create a spreadsheet in google docs. You can do this in excel as well, but we’re going to do this using Google Docs because everyone has access to that tool, and particularly for marketing activities like this, Google Docs can be a lifesaver.
In Column A, put the email address. In Column B, put the person’s first name.
Rinse and repeat step 2 for every person that fits.
Now that we have a list, let’s get down to the nitty-gritty.
There are a TON of email providers out there. There’s MailChimp, Constant Contact, Emma, Campaign Monitor, and I could go on and on and on. They’ll all work and if you have one of them in place already, stick with it. Better to work with the one you know. If not though, I always recommend MailChimp for two reasons. One, it’s free for up to 2000 subscribers, which is more than enough for every firm I’ve ever worked with. Two, it has all of the features you’ll need, is easy to use, and it works on every device so if you have a few minutes of downtime, you can work on your next week’s digest without having to bust out a laptop.
We’ll be walking through how to implement this using Mailchimp.
Once you create the account, you’ll receive a confirmation email. Just follow the link in that email to continue with the setup. Fill out the form related to your business size and whether you have a list (feel free to select “No” for now, we’ll build one later) and hit submit. You should now be staring at your Mailchimp dashboard.
We’ll start by creating an empty list. Click on the “Create List” button on the dashboard to get started.
Creating Your First Email List with MailChimp
Just click “Save” and congratulations, you now have your first email list.
Importing Your List
Now that we have a list, we want to make sure all of our readers receive it. We need to import them from the list we created before. So go ahead and click on the import subscribers link, and then select “Import From a CSV or TXT File.”
How to import subscribers from a CSV file in MailChimp.
Now, find the file that you downloaded in the “Constructing your list” section above. Once you import that file, you should see a screen where Mailchimp is going to match up the columns in your list with the custom fields that Mailchimp uses to customize your emails to each reader.
Selecting which file to import your subscribers from.
If it works, it should look like this:
Making sure your data lines up with MailChimp’s dynamic fields.
Once you click then ‘Next’ button, you should see a confirmation screen. The defaults are fine, just click ‘Next’ to complete the import.
Alright, now that you have a list, we need to build a campaign. Campaign is just another word for sending out an email to your list. To start the process, click on “Campaigns” in the sidebar then in the dropdown on the next page, click “Regular campaign”.
Starting your first campaign with MailChimp.
When you do that you’ll be placed into MailChimp’s campaign creation workflow. In the first step, just select “Send to entire list” and click “Next.” The next step is where you start to define what this particular campaign (or mailing) is.
You’ll need to create a name for the campaign. I would chose something that can be easily modified in future campaigns since this is going to be a regular thing. In this example, I chose to name it after the newsletter, and then give it an issue number. That way, in the next campaign, all I have to do is change the issue number and they’ll be easily identifiable. You could use the date you plan to send it instead of an issue number too. I’ve seen that work nicely as well.
Once you have the name, it’s time for the subject line. Now I’ve always found the subject line to be a little hard to write before you’ve written anything about the content. So for right now, put in something generic about your newsletter and move on. We can change the headline later (before we send) to make it more specific to the actual content you put in the newsletter.
And the final change I’d suggest is putting *|FNAME|* *|LNAME|* as your “To:” field. Whenever you see *|SOME_CODE|* it means Mailchimp will replace that SOME_CODE with the data in your list that matches “SOME_CODE”. In the case of FNAME and LNAME, that’s the first name and last name of each recipient that was matched up when you imported your list.
As for the tracking section, you can leave that at the default values. If you use Google Analytics, you can go ahead and check the box there so that the campaign name will appear in your Google Analytics account as well.
Here’s what your screen should look like:
How to choose your campaign options.
Choosing a Template
Once you’ve set up your campaign, it’s time to decide how it will look. MailChimp provides a number of Basic Templates which allow you to build out your email, and they also provide pre-designed themes that have a bit of design to them.
I would stick to single column layouts to minimize complexity, but find one that works for you. It’s hard to go wrong here, so have fun! If you’re concerned about which one to pick, click “Themes” and search for “Minimal”. It’s organized into nice sections that you can customize to match the content you decided to include earlier.
While a template is one of the fun parts of setting up your marketing campaigns, be careful not to fall into analysis paralysis. There are a number to choose from, and you can always change it later. But for now, just pick one that’s simple and clear. After all, you want your readers to focus on what you’re writing, not the template that wraps it.
Writing your first email
And here we are, staring at a blank canvas. Intimidating right? I felt the same way. It gets easier, particularly once you find a format that really starts to resonate with your list, but for now, we wrote up an epic newsletter template that you can use to get yourself going on the right track.
Don’t get stuck on what to write.
We took care of the ideas for you, so you can focus on getting started. Click that green button there and you’ll have that template to use for whenever you’re ready to write your first newsletter.
You’ve now created your first email and you’re ready to hit send. That’s awesome! Now, when it comes to sending email marketing campaigns, you don’t want to just hit send when you’re done with it. You’re going to want to schedule the campaign to optimize for actually getting read.
Let’s face it, while our goal is to create an email marketing newsletter that readers actually look forward to, folks are busy. Think about the day-to-day business of your clients and try to schedule the campaign to go out when your readers will be able to sit down and read it.
For example, if your clients are HR managers, mid-afternoon on a Friday might be great, as they might be killing a bit of time waiting to punch the clock for the weekend. Every list is different, so feel free to experiment.
Sending your first campaign is only the first step…
Sending your first campaign is a really really big deal. You should be proud. You put yourself out there, and that’s the first step to allowing you and your firm to be found online.
Now, let’s take advantage of that momentum and talk about how to grow your list and how to keep pumping out great content.
Getting new subscribers
That first group of readers is going to be the easiest. You already know them. Getting folks you don’t know to sign up will be a lot harder. But alas, we’ll talk about a few ways to get started. The first two require little to no technical ability. You can start doing it today and to be quite honest, you’ll likely have your best results there.
Ditch the business cards, sign them up for your list in person.
We all know the value of meeting industry folks face to face. Attorneys are some of the best networkers I’ve ever met.
All of those events, the hours of chit-chat, the passing of business cards, all with the hope that one day someone will remember your firm when they have the need.
What if they didn’t have to think back to that charity dinner 18 months ago, and instead only had to remember the person that emailed them two weeks ago?
That’s the real power of email marketing. So now that you have a newsletter, you can use it to stay in front of all of those people you’re investing time to meet with.
So rather than saying “Here’s my business card, call me if you ever need help.” you can say, “I have a newsletter that goes out every other week or so that will help you with <problem they might have>. Would you like to sign up? It’ll only take a few seconds.” And then whip out your phone, go to Lists, choose your main email list, and then in the upper-right corner click on the button to add a subscriber and just enter their name and email address. You could even hand them the phone to have them enter it themselves. Done!
Or, if you don’t want to have to pull out your phone, just keep a pen handy. When you ask about the list, if they say yes, make a quick note on their business card, then manually invite them to the list later that evening when you get home.
Your loyal readers are also a great source of new subscribers. After all, they’ve already gotten to know you and the value you’re providing them. And, like most networked professionals, they probably know others just like them that might also benefit from your newsletter.
So, once a month, or once every other month, depending on how often you email your list, let everyone know that you’re on the lookout for new subscribers. Let them know the effort that you put into the list. Maybe even pull on their heart-strings a little bit by reminding your readers of all of the value they’re getting FOR FREE. And then ask if they’d take 30 seconds and consider forwarding your email to friends or colleagues that might also benefit from the information you send out.
MailChimp has a handy little merge tag for a forwarding link that will allow your readers to forward your email and have the recipients be prompted to sign up for your list as well. Just highlight your call to action (the sentence that’s asking folks to sign up) and click the link button. Select “Web Address” and set it to *|FORWARD|*.
Creating a link that will help your readers forward your campaign to a colleague.
Another way to entice folks to forward your email is to run a little contest. For example, you could raffle off say, three $20 amazon gift cards, or maybe a copy of a book that’s pertinent to your audience. Then ask them to email you with the names of folks they forwarded your email to. For each one that signs up, enter them in a chance to win.
Worst case, you have 3 folks sign up and you spent $60. Might seem expensive, but the beautiful thing about email marketing is that you have time to make that money back. If even one of those clients calls you for a 30 minute consult in the next 18 months, you’ve likely made your money back.
Get your website to drive new subscribers…
It’s fairly easy to get a signup form onto your website. If you use WordPress, just add the Mailchimp plugin. Follow the instructions to add the form as a widget in WordPress.
If you use AmazeLaw, just go to Email Marketing, and click “Connect Mailchimp” button and you’re done.
But, like sending out that first campaign, adding a form to your site is not enough. You also need to actively promote your list in order to entice new signups.
Obviously, “promote your email list” is the type of pithy advice run away from here at AmazeLaw, so here are some easy, concrete ways to promote your new list on your own website.
A landing page is just a dedicated page whose sole purpose is to get a visitor to perform an action. In this case, the action is to get someone to sign up for your email list.
Create a page in WordPress or AmazeLaw, and give it the same name as your list. The content is pretty simple, you don’t even need a picture:
[Headline: Big benefit they’ll see from signing up]
This is a paragraph about what your life will be like after you’ve signed up and are reaping said benefit. Imagine how easy life will be. No more worrying about missing the latest news and getting caught unaware.
Here’s what you can expect:
Easy to digest updates about [your practice area]. No legalese! We promise!
Curated industry news so you don’t miss the best content out there.
No spam. Ever.
Pretty easy, huh?
Protip: Add a link to your landing page in your email signature with a simple call to action. Something like “Sign up for our free bi-weekly employment law update.” or “Free estate planning tips in your Inbox every week.”
Having a signup form on your contact page, or home page is a great first step, but often times, visitors to your site won’t be coming through the front door. A good percentage of your traffic, particularly search traffic, will likely go directly to your blog posts where visitors are looking for a very specific answer to the problem they’re searching for.
They’ll likely never see your homepage, and unless you do a bunch of cross-linking (linking to other posts or pages on your site), they may not see another page before they move on with their day, armed with the answer to their query.
But what a perfect time to start a relationship. By answering their question you’ve provided value and built trust. It’s the perfect time to remind them that, hey, if you want more quality advice or analysis just like this, sign up for my newsletter!
Alright, time to recap. We’ve gone from nothing to:
Signed up for a free MailChimp account.
Created our first email list
Built and sent our first email campaign
Set up our website to attract new subscribers by using landing pages and blog post footers
Learned to leverage our existing contacts for new referrals
Now that you’ve setup your email marketing essentials, we need to create a system for consistently delivering little knowledge bombs to your subscribers.
And consistency isn’t just how often you email your subscribers, but your ability to consistently deliver something that your readers value.
Steve Martin quipped in his autobiography that it wasn’t the ability to kill it on a given night that set the great comics apart. After all, most comics could kill it every once in a while with the right audience. It was the comics that could produce a great show night in and night out that were truly successful.
And just like Steve Martin, you need a system to deliver consistent value.
How do we do that?
Creating a schedule you can stick to…
We talked a bit about scheduling your campaigns so your customers are most likely to read your posts. Now let’s talk about how to schedule your campaigns so that they fit within the constraints of a busy attorney’s calendar.
You know it, I know it, so let’s not pretend that your email list is going to top your list of priorities for the week. So let’s just acknowledge it up front and figure out how to move forward anyways.
If you’re like me, you might tend to overestimate what you can accomplish, and that’s doubly true for todo items that aren’t sitting atop your priority list. So, if at this very moment, in your excitement over setting up email marketing for your firm (you’re totally psyched right? Right?!) you think that you could handle a weekly email campaign, let’s adjust that right now. Take your totally logical and reasonable estimate and cut it in half. Make it every two weeks, or make it monthly if your estimate was bi-weekly.
This will help you avoid the trap of committing to an unrealistic goal, missing it, and then bagging on the whole thing when a month has gone by and you missed your deadline.
And now that you’ve given yourself that break. Commit to it. You have no more excuses.
Set a recurring calendar reminder for 5 days prior to your campaign. Spend 30 minutes compiling your content. Don’t worry about being perfect. Just get a bunch of content in there.
Three days prior to the campaign spend another 30 minutes refining that campaign to make sure that the content is actually worth interrupting your audience for.
Forget for a moment that you’re an attorney and that you’re actually interested in the law. Forget that you want more clients. Forget every inclination you have to talk about yourself.
Just imagine your ideal client reading your email and constantly asking the question “What’s in it for me?” and “Why do I care?” If a sentence or bullet point isn’t written to answer those two questions, cut the sentence or rewrite it so that it is.
And finally, one day before your campaign is to go out, spend 30 minutes and perform the following exercise:
Read the following articles that summarize some simple techniques for coming up with headlines that inspire action
Now, set a timer on your phone for ten minutes. Turn off your wifi, and just start listing out subject lines for your campaign. Don’t worry about how good it is, just get it out and move on to the next one. The goal here is quantity.
When the timer goes off, look over your list. From the perspective of your ideal client, which one do you think would inspire them to skip the ‘delete’ button and actually read that email?
There’s your subject line.
For example, here are 10 subject lines I came up to use in an email that would describe this exercise using those formulas. Which one resonates with you?
5 subject line secrets that will get your email read… 7-Minute brainstorms that WILL get you new clients… Write subject lines like Don Draper, even if you’ve never written a word of copy… Send emails that get read 50% more than ‘real marketers’ with 10 minutes of work Write emails your clients WANT to read… Don Draper couldn’t beat your copy if you follow this one simple exercise… 5 minutes could mean the difference between being spammy and being awesome How to avoid writing subject lines that make your email invisible… Are your subject lines wasting the effort you put into your newsletters? What professional copywriters do when they can’t think of headlines
That was 10 minutes of work. Some of those headlines are clearly better than others. Some are repetitive, and that’s ok. But you’ll notice, the odds that the first subject line (the one you would’ve used had you not done the exercise) is the best one is slim.
This simple exercise will routinely get you two or three times as many opens on your campaign.
And that means two or three times as many opportunities to get in front of your clients, which means two to three times the ROI for all of this effort you’re putting in.
How to come up with (great) content
It can be hard to come up with something to say week in and week out. And it’s even harder when you only have 30 minutes between client meetings to do it.
So rather than setting yourself up for 30 minutes of staring at a blank page, let’s create a simple system for building up that hopper of great content throughout the week, so when it comes time to write, you just need to pull items off your stack.
First, we’ll need a central place to accumulate all of these notes.
Everyone’s style is different, so I’m sure you can come up with a tool that works best for you. But the whichever method you choose, the key is to optimize for being able to take a note as quickly as possible whenever the thought strikes.
I prefer to use Evernote. I just keep one note and add newsletter ideas to the top of it as I come across them. My wife uses Trello, creating a new card for every idea. I’ve seen folks use Google docs. I’ve also tried using a Word document or even writing in a notebook, but those two options make it hard to access from my phone on the go, or lack the ability to quickly copy and paste a URL for a link I want to remember to share.
So, over the course of the day, any time I think of something that might be worth sharing with the email list, I write it quickly at the top of the note. And at the end of the week, I have all sorts of items I can pull from to write the actual campaign.
What sort of things should you be on the lookout for? Here are just a few:
Common questions from clients that you could answer in a paragraph or two
Events that your clients might find valuable (even if they’re not valuable to you)
If you happen to be attending them, mention that and invite readers to come say hello.
Legislative changes (but only those that, upon learning about would cause your ideal client to say “Oh man, I’m really glad I know that, I’m going to change X…”)
Articles that your potential clients would want to read
Anecdotes that can bring a little levity to the newsletter
Interactions with readers that could benefit others
Positive news about those in your readership. Did someone just win an award? Did they get some positive press?
Take note and share it. And then invite others to share their good news when hey have any.
If you get into the habit of taking note of these tidbits, you should find that when you sit down to write your newsletter, you’ll spend more time figuring out what should be left out, than figuring out what to add.
This isn’t rocket-surgery. It just takes patience and practice. If you have any questions, please let me know. And if you take this advice and create your own newsletter, be sure to add email@example.com to your subscriber list. See! You already have an audience!
Now quick, go write your first campaign. I’ll be here, looking forward to reading it.
41 Classic Copywriting Headline Templates When you’re stuck and need to come up with headlines or subject lines in your emails, these articles will get you unstuck right quick. It’s like mad-libs, except instead of laughs, you get tons of clicks 🙂
Overview of the ABA Rules for Ethics and Online Compliance
As a practicing lawyer, you should be aware that some advertising materials and online content are prohibited. The rules outlined by the ABA vary from state to state and interpretations can be tangible.
The obvious benefits of a law firm website allow distribution of information to the general public, a 24/7 marketing tool, and immediate access for contacting a lawyer.
In contrast, the content being provided can result in website visitors misunderstanding the information or being misled by legal advice. Visitors may use this information to try and answer their personal legal situation.
To combat this, lawyers must avoid publishing misleading or inaccurate information. The ABA expects lawyers to provide updated content containing only general information applicable to a lawyer’s area(s) of practice. This also includes links to any blogs or forums which the lawyer makes a contribution.
In regards to confidentiality, there are a few measures a lawyer can take to secure sensitive personal information. Lawyers are in complete control of how their website interacts with visitors. The ABA expects lawyers to consider how they will interact with visitors and discourage the submission of confidentiality. Having a noticeable disclaimer can help.
Disclaimers are used for a range of ethical concerns that can arise online. From confidentiality to the images of people on your pages (i.e. using actors to portray lawyers, judges or fictitious events), a disclaimer should use warnings or cautionary statements for visitors on a law firm’s website.
Don’t Make False Client Expectations. Using your lawyer website to convince visitors that you can win their case can be very misleading. You have to be reasonable with your client expectations while convincing clients you are the best choice to hire. If you have factual support and a disclaimer like, “prior results do not guarantee similar outcomes” can prevent a breach of the ABA’s ethical rules.
Don’t Make False Statements. In rule 7.1(a), the ABA allows lawyers to (1) make statements comparing other legal services; (2) share testimonials from clients or former clients; and, (3) make statements about the character or quality of your legal services. However, as mentioned before, you must provide a disclaimer, provide factual support, and receive permission from clients to share their testimonials.
There are more rules regarding lawyer’s and their websites. Some states may require you to submit your entire site for review or just a few pages.
Overview of Ethical Rules for Advertisements
The first thing you should know about advertising, especially via email, is that you may have to include: “Attorney Advertising.”
The next thing to consider is whether the state you practice law requires a submission of advertising materials. In Pennsylvania and Rhode Island, you are not required to submit websites or other advertising materials. However, other states may have mandatory, optional, or different rules for submission and review.
Another important consideration is where you obtain your advertisements. Lawyers can use a lawyer referral service that has been approved by proper authorities; use written, recorded, or electronic advertisements; and, must provide an address or contact information to the lawyer or staff from the firm responsible for the ad.
Rule 7.2 covers the ethics of advertising in more detail.
Overview of Ethical Rules for Live Chat
Live chat is becoming a popular feature on websites because it allows lawyers or their staff to interact directly with visitors. While each state has their own interpretations of the ethical rules, here is a quick summary:
Duty of Competence: Lawyers should be cautious when responding to questions outside their area(s) of practice.
Client Confidentiality: Lawyers must maintain confidentiality to current and former clients.
Communication with Person Represented by Counsel (Rule 4.2): Lawyers must be careful not to communicate with an opposing party being represented by counsel.
Communication of Lawyers Services (Rule 7.1): Lawyers must ensure not to use false or misleading communication. Some states require a “Disclaimer” when communicating via live chat.
Solicitation (Rule 7.3): Live chat, depending on how it’s used, may not be used to solicit legal services for prospective clients.
This article is just an overview of the ethical rules and/or interpretations of those rules, it does not cover all possible ethical concerns regarding Website, Advertisements, and Live Chat. For a complete review, go to the ABA’s Model Rules.